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Engineer S-PRO: Senior/Lead DevOps Engineer

Design, implement, and manage cloud infrastructure on AWS/Azure using Terraform, CI/CD pipelines, and Kubernetes while leading infrastructure projects end-to-end.

Senior Remote Posted about 2 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote job, ZH, Switzerland

Job description

S-PRO, a top-tier Digital Innovation and Software Engineering company. We specialise in providing cutting-edge services for fast-growing businesses and enterprises, with a strong focus on Finance, Renewable Energy and Healthcare domains and expertise in AI, Blockchain and Data Science. Our team of over 200 dedicated professionals works tirelessly across our global offices to develop innovative digital solutions that drive sustainable business value and increase our client’s competitiveness in a dynamic digital landscape.

We are seeking a Senior DevOps Engineer with strong expertise in cloud infrastructure, automation, and infrastructure-as-code. This role requires independent ownership of tasks from design to deployment, with an emphasis on architecture, planning, and execution.

Job requirements

Responsibilities

  • Design and implement infrastructure solutions on AWS and Azure

  • Develop and manage infrastructure using Terraform

  • Create and maintain CI/CD pipelines (GitLab CI, Jenkins)

  • Build scalable and reliable infrastructure using containerization (Docker, Kubernetes)

  • Perform scripting and automation (Bash, Python, or similar)

  • Conduct infrastructure assessments and propose improvements

  • Independently lead and deliver infrastructure projects end-to-end

  • Perform incident investigations and implement sustainable solutions

Preferred Qualifications

  • Deep knowledge of Terraform, AWS services (Azure is a big plus), and GitLab CI

  • Experience working with microservices and container orchestration (Kubernetes)

  • Strong understanding of system design and cloud architecture

  • Proven ability to manage tasks autonomously and operate in low-support environments

  • Familiarity with monitoring, logging, and alerting systems

Benefits and perks:

  • Flexible schedule.

  • Remote work model.

  • Medical insurance.

  • Paid vacations.

  • Paid Sick-leaves.

  • Paid State holidays.

All done!

Your application has been successfully submitted!

Other jobs

To apply: https://weworkremotely.com/remote-jobs/s-pro-senior-lead-devops-engineer

Read the full description
Engineer LawnStarter: Staff Software Engineer, Product

Staff software engineer who owns end-to-end technical implementation of product initiatives, leverages AI coding agents, and partners with product and design teams to ship marketplace features.

Senior Posted about 3 hours ago We Work Remotely — Programming
What this role involves

Headquarters: FlorianĂłpolis, State of Santa Catarina, Brazil
URL: http://lawnstarter.com

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services — operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Engineering at LawnStarter

We build in small, focused initiative teams: a Product Engineer working alongside a PM and a designer, supported by an Engineering Manager who helps you grow. You'll also work shoulder-to-shoulder with engineering peers across initiatives in a shared codebase. The whole team owns whether the work moves its metric.

AI coding agents are a force multiplier here — they give a small, senior team the leverage to ship more, faster, and at a higher bar for quality. We hire engineers who are wired for ownership and energized by shipping to a real marketplace with customers and pros on both sides.

The Role

You're the engineering anchor of an initiative — working as part of a tight team with your PM and designer, and alongside engineering peers on adjacent initiatives. You have a hand in the full lifecycle: shaping the problem, deciding the technical approach, directing AI agents to implement much of the code, shipping to production, and — with your team — owning the outcome.

You're measured by impact, not by lines of code merged. When an agent can ship something safely, your job is to make sure it's done right and the metric moves. When the work calls for careful, hand-written code in a sensitive area, you write it yourself.

What makes this role exciting:

  • You ship end-to-end. From problem-framing through production to the post-launch metric review — you see the whole arc and own the result with your team.
  • You work as a true product partner. You sit at the table with PM and design, bringing engineering judgment to product calls and product sense to engineering calls.
  • You get real autonomy — with the right checkpoints. You make most technical calls yourself, with architect review on significant architectural decisions and fast input from peers.
  • You operate at a staff bar. You're trusted to make the call, ship the hard thing, and stand behind the outcome.

What You'll Own

  • The technical approach — architecture, data model, integration choices, rollout plan, observability, and rollback strategy for your initiative. You make most calls yourself and bring significant architectural decisions to architect review; you document them, and revisit if the data says you were wrong.
  • Implementation quality — the prompts, guardrails, evals, tests, and review loop that let agents ship safe, correct, production-ready code. Most lines will be agent-authored, and you're accountable for them — held to the same standard as the rest of the team working in a shared codebase.
  • Cross-functional partnership — daily working contact with your PM (scope, tradeoffs) and designer (UX decisions, in-tool prototyping), regular collaboration with engineering peers, and weekly check-ins with your EM.
  • The initiative outcome — the metric the initiative was set up to move. With your PM, you present results 2-4 weeks post-launch and share the "did it work" answer.
  • A high bar for what ships — production correctness, security, performance, observability, and the experience for customers and pros. Agents accelerate you; they don't lower the bar.

Problems to Solve

Leading AI agents at a staff-level quality bar Most of the code on your initiative will be authored by AI agents. The craft is making them ship as if a senior engineer wrote it: prompts that encode our conventions, evals that catch issues before merge, tests that exercise the edges, observability that catches a regression before a customer does. How do you build a workflow that lets a small team ship far more than its size would suggest?

Owning decisions with high autonomy You have real latitude to make and document technical calls quickly — with architect review on the big architectural ones and peers to pressure-test your thinking. How do you move fast, keep your team aligned, and stay accountable to the outcome?

Shipping outcomes, not features Each initiative is measured by a metric — a conversion rate, a retention curve, a pro-funnel KPI, a unit-economics shift. You're accountable for the number alongside your team. How do you scope to actually move it, decide what *not* to build, and have the discipline to follow up 2-4 weeks after launch?

What Success Looks Like (Year 1)

  • Initiative outcomes hit — You've shipped 3-4 initiatives end-to-end, and at least two clearly moved their metric (with the post-launch review to prove it).
  • Agent workflow that travels — The prompts, evals, and review loop you built are picked up by peers on other initiatives.
  • Faster cycle time — Median time from problem-framing to first production rollout on your initiatives is meaningfully shorter.
  • Quality holds — No customer- or pro-facing regression traceable to agent-authored code that slipped through your review.
  • Visible leverage — Peers point to artifacts you left behind — runbooks, evals, agent workflows, post-launch write-ups — as references they use.

Requirements

Who You Are

  • AI-native. Claude Code, Cursor, Codex, or equivalent are how you ship today — daily, on production work. You have real opinions about prompts, evals, agent loops, and review workflows, and you know when to let the agent run versus write it yourself.
  • Operating at a lead level. Whatever your current title, you've been the person making the call, shipping the hard thing, and standing behind whether it worked.
  • Outcome-driven. You measure your week in "did the metric move" and "did the experience get better." You read the post-launch dashboard and own the answer.
  • A strong horizontal partner. You hold your own with a strong PM and designer, and you collaborate well with engineering peers in a shared codebase. You bring engineering judgment to product calls and product judgment to engineering calls.
  • Decisive and documented. You make architecture, data-model, and rollout calls, write them down, get fast input, and move.
  • A force multiplier. Your impact compounds beyond your own initiative because you leave reusable artifacts behind — agent workflows, evals, runbooks, post-launch reviews.
  • Customer- and pro-minded. This is a real marketplace with real people on both sides, and you care about the outcomes for both.

Good to Know

  • An individual-contributor role with room to grow. People management sits with the EM — but the path into management is an open door for those who want it.
  • A product-engineering role, end-to-end. You ship features that move metrics; platform and architecture work happen inside the initiative when the outcome needs them.
  • Hands-on, with a high quality bar. Agents handle much of the implementation; you bring the judgment, design, safety, and accountability. The bar is high.
  • Shipping to a live marketplace. With $100M+ in bookings, customers and pros use what you ship within the same week.

Tech You'll Touch

  • AI agents — Claude Code, Cursor, Codex, internal agent stack, MCP servers, evals tooling
  • Backend — PHP/Laravel
  • Frontend — TypeScript/React/React Native (customer & pro apps, web and mobile)
  • Data — Redshift, dbt, Segment, Airflow
  • Infra — AWS, Datadog, Sentry, GitHub Actions
  • Documentation & process — Brain (Claude Code skills + docs repo), Confluence, Jira

You don't need every box checked. You need deep skill in at least one of our stacks plus credible production experience with AI coding agents.

Benefits

  • Competitive salary of USD $80,000-$100,000 annual base
  • Work from anywhere
  • High ownership and autonomy
  • Fast-moving team that loves to build, learn, and grow

To apply: https://weworkremotely.com/remote-jobs/lawnstarter-staff-software-engineer-product-1

Read the full description
Engineer LawnStarter: Staff Software Engineer, Product

Staff software engineer leads full-stack initiative ownership from problem definition through production launch, directing AI agents and writing critical code in a product-focused team.

Senior Posted about 3 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Belo Horizonte, State of Minas Gerais, Brazil
URL: http://lawnstarter.com

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services — operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Engineering at LawnStarter

We build in small, focused initiative teams: a Product Engineer working alongside a PM and a designer, supported by an Engineering Manager who helps you grow. You'll also work shoulder-to-shoulder with engineering peers across initiatives in a shared codebase. The whole team owns whether the work moves its metric.

AI coding agents are a force multiplier here — they give a small, senior team the leverage to ship more, faster, and at a higher bar for quality. We hire engineers who are wired for ownership and energized by shipping to a real marketplace with customers and pros on both sides.

The Role

You're the engineering anchor of an initiative — working as part of a tight team with your PM and designer, and alongside engineering peers on adjacent initiatives. You have a hand in the full lifecycle: shaping the problem, deciding the technical approach, directing AI agents to implement much of the code, shipping to production, and — with your team — owning the outcome.

You're measured by impact, not by lines of code merged. When an agent can ship something safely, your job is to make sure it's done right and the metric moves. When the work calls for careful, hand-written code in a sensitive area, you write it yourself.

What makes this role exciting:

  • You ship end-to-end. From problem-framing through production to the post-launch metric review — you see the whole arc and own the result with your team.
  • You work as a true product partner. You sit at the table with PM and design, bringing engineering judgment to product calls and product sense to engineering calls.
  • You get real autonomy — with the right checkpoints. You make most technical calls yourself, with architect review on significant architectural decisions and fast input from peers.
  • You operate at a staff bar. You're trusted to make the call, ship the hard thing, and stand behind the outcome.

What You'll Own

  • The technical approach — architecture, data model, integration choices, rollout plan, observability, and rollback strategy for your initiative. You make most calls yourself and bring significant architectural decisions to architect review; you document them, and revisit if the data says you were wrong.
  • Implementation quality — the prompts, guardrails, evals, tests, and review loop that let agents ship safe, correct, production-ready code. Most lines will be agent-authored, and you're accountable for them — held to the same standard as the rest of the team working in a shared codebase.
  • Cross-functional partnership — daily working contact with your PM (scope, tradeoffs) and designer (UX decisions, in-tool prototyping), regular collaboration with engineering peers, and weekly check-ins with your EM.
  • The initiative outcome — the metric the initiative was set up to move. With your PM, you present results 2-4 weeks post-launch and share the "did it work" answer.
  • A high bar for what ships — production correctness, security, performance, observability, and the experience for customers and pros. Agents accelerate you; they don't lower the bar.

Problems to Solve

Leading AI agents at a staff-level quality bar Most of the code on your initiative will be authored by AI agents. The craft is making them ship as if a senior engineer wrote it: prompts that encode our conventions, evals that catch issues before merge, tests that exercise the edges, observability that catches a regression before a customer does. How do you build a workflow that lets a small team ship far more than its size would suggest?

Owning decisions with high autonomy You have real latitude to make and document technical calls quickly — with architect review on the big architectural ones and peers to pressure-test your thinking. How do you move fast, keep your team aligned, and stay accountable to the outcome?

Shipping outcomes, not features Each initiative is measured by a metric — a conversion rate, a retention curve, a pro-funnel KPI, a unit-economics shift. You're accountable for the number alongside your team. How do you scope to actually move it, decide what *not* to build, and have the discipline to follow up 2-4 weeks after launch?

What Success Looks Like (Year 1)

  • Initiative outcomes hit — You've shipped 3-4 initiatives end-to-end, and at least two clearly moved their metric (with the post-launch review to prove it).
  • Agent workflow that travels — The prompts, evals, and review loop you built are picked up by peers on other initiatives.
  • Faster cycle time — Median time from problem-framing to first production rollout on your initiatives is meaningfully shorter.
  • Quality holds — No customer- or pro-facing regression traceable to agent-authored code that slipped through your review.
  • Visible leverage — Peers point to artifacts you left behind — runbooks, evals, agent workflows, post-launch write-ups — as references they use.

Requirements

Who You Are

  • AI-native. Claude Code, Cursor, Codex, or equivalent are how you ship today — daily, on production work. You have real opinions about prompts, evals, agent loops, and review workflows, and you know when to let the agent run versus write it yourself.
  • Operating at a lead level. Whatever your current title, you've been the person making the call, shipping the hard thing, and standing behind whether it worked.
  • Outcome-driven. You measure your week in "did the metric move" and "did the experience get better." You read the post-launch dashboard and own the answer.
  • A strong horizontal partner. You hold your own with a strong PM and designer, and you collaborate well with engineering peers in a shared codebase. You bring engineering judgment to product calls and product judgment to engineering calls.
  • Decisive and documented. You make architecture, data-model, and rollout calls, write them down, get fast input, and move.
  • A force multiplier. Your impact compounds beyond your own initiative because you leave reusable artifacts behind — agent workflows, evals, runbooks, post-launch reviews.
  • Customer- and pro-minded. This is a real marketplace with real people on both sides, and you care about the outcomes for both.

Good to Know

  • An individual-contributor role with room to grow. People management sits with the EM — but the path into management is an open door for those who want it.
  • A product-engineering role, end-to-end. You ship features that move metrics; platform and architecture work happen inside the initiative when the outcome needs them.
  • Hands-on, with a high quality bar. Agents handle much of the implementation; you bring the judgment, design, safety, and accountability. The bar is high.
  • Shipping to a live marketplace. With $100M+ in bookings, customers and pros use what you ship within the same week.

Tech You'll Touch

  • AI agents — Claude Code, Cursor, Codex, internal agent stack, MCP servers, evals tooling
  • Backend — PHP/Laravel
  • Frontend — TypeScript/React/React Native (customer & pro apps, web and mobile)
  • Data — Redshift, dbt, Segment, Airflow
  • Infra — AWS, Datadog, Sentry, GitHub Actions
  • Documentation & process — Brain (Claude Code skills + docs repo), Confluence, Jira

You don't need every box checked. You need deep skill in at least one of our stacks plus credible production experience with AI coding agents.

Benefits

  • Competitive salary of USD $80,000-$100,000 annual base
  • Work from anywhere
  • High ownership and autonomy
  • Fast-moving team that loves to build, learn, and grow

To apply: https://weworkremotely.com/remote-jobs/lawnstarter-staff-software-engineer-product-2

Read the full description
Engineer LawnStarter: Staff Software Engineer, Product

Staff software engineer who owns end-to-end product initiatives, directs AI coding agents, and ships features to a marketplace platform.

Senior Posted about 3 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Porto Alegre, State of Rio Grande do Sul, Brazil
URL: http://lawnstarter.com

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services — operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Engineering at LawnStarter

We build in small, focused initiative teams: a Product Engineer working alongside a PM and a designer, supported by an Engineering Manager who helps you grow. You'll also work shoulder-to-shoulder with engineering peers across initiatives in a shared codebase. The whole team owns whether the work moves its metric.

AI coding agents are a force multiplier here — they give a small, senior team the leverage to ship more, faster, and at a higher bar for quality. We hire engineers who are wired for ownership and energized by shipping to a real marketplace with customers and pros on both sides.

The Role

You're the engineering anchor of an initiative — working as part of a tight team with your PM and designer, and alongside engineering peers on adjacent initiatives. You have a hand in the full lifecycle: shaping the problem, deciding the technical approach, directing AI agents to implement much of the code, shipping to production, and — with your team — owning the outcome.

You're measured by impact, not by lines of code merged. When an agent can ship something safely, your job is to make sure it's done right and the metric moves. When the work calls for careful, hand-written code in a sensitive area, you write it yourself.

What makes this role exciting:

  • You ship end-to-end. From problem-framing through production to the post-launch metric review — you see the whole arc and own the result with your team.
  • You work as a true product partner. You sit at the table with PM and design, bringing engineering judgment to product calls and product sense to engineering calls.
  • You get real autonomy — with the right checkpoints. You make most technical calls yourself, with architect review on significant architectural decisions and fast input from peers.
  • You operate at a staff bar. You're trusted to make the call, ship the hard thing, and stand behind the outcome.

What You'll Own

  • The technical approach — architecture, data model, integration choices, rollout plan, observability, and rollback strategy for your initiative. You make most calls yourself and bring significant architectural decisions to architect review; you document them, and revisit if the data says you were wrong.
  • Implementation quality — the prompts, guardrails, evals, tests, and review loop that let agents ship safe, correct, production-ready code. Most lines will be agent-authored, and you're accountable for them — held to the same standard as the rest of the team working in a shared codebase.
  • Cross-functional partnership — daily working contact with your PM (scope, tradeoffs) and designer (UX decisions, in-tool prototyping), regular collaboration with engineering peers, and weekly check-ins with your EM.
  • The initiative outcome — the metric the initiative was set up to move. With your PM, you present results 2-4 weeks post-launch and share the "did it work" answer.
  • A high bar for what ships — production correctness, security, performance, observability, and the experience for customers and pros. Agents accelerate you; they don't lower the bar.

Problems to Solve

Leading AI agents at a staff-level quality bar Most of the code on your initiative will be authored by AI agents. The craft is making them ship as if a senior engineer wrote it: prompts that encode our conventions, evals that catch issues before merge, tests that exercise the edges, observability that catches a regression before a customer does. How do you build a workflow that lets a small team ship far more than its size would suggest?

Owning decisions with high autonomy You have real latitude to make and document technical calls quickly — with architect review on the big architectural ones and peers to pressure-test your thinking. How do you move fast, keep your team aligned, and stay accountable to the outcome?

Shipping outcomes, not features Each initiative is measured by a metric — a conversion rate, a retention curve, a pro-funnel KPI, a unit-economics shift. You're accountable for the number alongside your team. How do you scope to actually move it, decide what *not* to build, and have the discipline to follow up 2-4 weeks after launch?

What Success Looks Like (Year 1)

  • Initiative outcomes hit — You've shipped 3-4 initiatives end-to-end, and at least two clearly moved their metric (with the post-launch review to prove it).
  • Agent workflow that travels — The prompts, evals, and review loop you built are picked up by peers on other initiatives.
  • Faster cycle time — Median time from problem-framing to first production rollout on your initiatives is meaningfully shorter.
  • Quality holds — No customer- or pro-facing regression traceable to agent-authored code that slipped through your review.
  • Visible leverage — Peers point to artifacts you left behind — runbooks, evals, agent workflows, post-launch write-ups — as references they use.

Requirements

Who You Are

  • AI-native. Claude Code, Cursor, Codex, or equivalent are how you ship today — daily, on production work. You have real opinions about prompts, evals, agent loops, and review workflows, and you know when to let the agent run versus write it yourself.
  • Operating at a lead level. Whatever your current title, you've been the person making the call, shipping the hard thing, and standing behind whether it worked.
  • Outcome-driven. You measure your week in "did the metric move" and "did the experience get better." You read the post-launch dashboard and own the answer.
  • A strong horizontal partner. You hold your own with a strong PM and designer, and you collaborate well with engineering peers in a shared codebase. You bring engineering judgment to product calls and product judgment to engineering calls.
  • Decisive and documented. You make architecture, data-model, and rollout calls, write them down, get fast input, and move.
  • A force multiplier. Your impact compounds beyond your own initiative because you leave reusable artifacts behind — agent workflows, evals, runbooks, post-launch reviews.
  • Customer- and pro-minded. This is a real marketplace with real people on both sides, and you care about the outcomes for both.

Good to Know

  • An individual-contributor role with room to grow. People management sits with the EM — but the path into management is an open door for those who want it.
  • A product-engineering role, end-to-end. You ship features that move metrics; platform and architecture work happen inside the initiative when the outcome needs them.
  • Hands-on, with a high quality bar. Agents handle much of the implementation; you bring the judgment, design, safety, and accountability. The bar is high.
  • Shipping to a live marketplace. With $100M+ in bookings, customers and pros use what you ship within the same week.

Tech You'll Touch

  • AI agents — Claude Code, Cursor, Codex, internal agent stack, MCP servers, evals tooling
  • Backend — PHP/Laravel
  • Frontend — TypeScript/React/React Native (customer & pro apps, web and mobile)
  • Data — Redshift, dbt, Segment, Airflow
  • Infra — AWS, Datadog, Sentry, GitHub Actions
  • Documentation & process — Brain (Claude Code skills + docs repo), Confluence, Jira

You don't need every box checked. You need deep skill in at least one of our stacks plus credible production experience with AI coding agents.

Benefits

  • Competitive salary of USD $80,000-$100,000 annual base
  • Work from anywhere
  • High ownership and autonomy
  • Fast-moving team that loves to build, learn, and grow

To apply: https://weworkremotely.com/remote-jobs/lawnstarter-staff-software-engineer-product-4

Read the full description
Support Bask Health: Senior Customer Success Manager

Senior Customer Success Manager builds logic-based questionnaires, helps customers launch medications, and triages software and order issues for telehealth platform clients.

Senior Posted about 3 hours ago We Work Remotely — Programming
What this role involves

Headquarters: new york, New York, United States
URL: http://bask.health

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers' hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

  • Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
  • Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
  • Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes
  • Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
  • Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success

A look into the day to day:

  • Building logic based questionnaires (asynchronous visits) through the Bask software (if you have experience with building logic based workflows, you'll be great at this!)
  • Helping customers launch and upsell medications from start to to finish
  • Triaging bask software and order related questions and issues that come up for any of your accounts, any time of the day

We're Looking For

A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications.

Customer Success at Bask Health is AI-first and customer-obsessed. Work starts in an LLM to clarify intent and context, moves into research and execution, is validated with real patients and partners, and is continuously refined as we learn. AI and self-serve research are default parts of the workflow, not side experiments.

We are looking for Customer Success people who take full ownership of their accounts, treat AI as a real collaborator, and care deeply about the patient and provider experience.

What You'll Do

  • Work AI-first: Use LLMs as your starting point to draft communications, structure problems, and think through customer needs. Apply your own judgment to refine the output and make it human.
  • Validate with real customers and iterate: Test your approaches with real patients, providers, and partners. Use what you learn to improve how we serve them — before issues become patterns.
  • Make automation legible and trustworthy: Help customers understand what Bask's platform is doing on their behalf. Communicate clearly and proactively to build trust while keeping their experience simple.

Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across the Customer Success team so we raise the bar together.

In this job, you will:

  • Build strong relationships with Bask's customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
  • Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
  • Manage all current customer data
  • Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders
  • Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform
  • Finding comfort in working in a fast-paced startup environment
  • Believing no task is too small and no task is too tall

Requirements

  • 7+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
  • Experience in e-commerce
  • Experience with large- to enterprise-sized customer book of business
  • Creative problem solver with a determination to succeed
  • Independent and motivated, with the wisdom to seek help where needed
  • An entrepreneur
  • Highly articulate, ability to communicate effectively both when speaking and writing
  • Highly organized, with the ability to juggle multiple projects in a fast-paced environment
  • Comfortable collaborating with different teams (product, sales, marketing, etc.)

To apply: https://weworkremotely.com/remote-jobs/bask-health-senior-customer-success-manager

Read the full description
Design Vanta: Senior Product Designer, AI Platform

Senior Product Designer creates and maintains AI-driven interfaces and design systems for Vanta's agentic platform, collaborating with product and engineering teams on iterative workflows.

Senior Remote Posted about 3 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote U.S.

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

We are seeking an experienced and innovative Senior AI Platform Designer to join our team. In this role, you will contribute to the enhancement and expansion of our Agentic experiences. The ideal candidate is passionate about crafting meticulous, purpose-driven interfaces and has a proven track record in designing and managing complex systems within high-velocity iterative. If you thrive in a collaborative, remote-first setting and are excited about contributing to a world-class product, we want to hear from you.

The Experience Design organization champions our customers by creating and delivering efficient consumer grade experiences through our trust management platform. We aim to earn their trust and contribute to a more secure internet. By providing valuable solutions, we empower Vanta to grow as a business. Our role is vital to the company’s strategic direction, and you will have a significant impact on our product development.

You will report to a Director of Design within the Experience Design Organization.

What you’ll do as a Senior AI Platform Designer at Vanta:

  • Enhance and expand the Agentic experiences to meet the evolving needs of the Vanta platform.

  • Create and maintain high-quality AI patterns

  • Pair and collaborate with product teams on improving workflows

  • Help define a playbook for iterative experimentation with engineering

  • Bring the latest thinking to help enable our EPD organization at large

How to be successful in this role:

  • Familiarity with AI tooling

  • Healthy skepticism and a critical lens on AI tooling

  • 6+ years experience in product design.

  • Strong portfolio demonstrating expertise in design systems, UI/UX design, and system thinking, and high visual craftsmanship.

  • Excellent problem-solving skills and attention to detail.

  • Strong communication and presentation skills.

  • Ability to work collaboratively in a cross-functional team environment.

  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

What you can expect as a Vanta’n:

  • Industry-competitive salary and equity

  • Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans

  • 16 weeks fully-paid Parental Leave for all new parents

  • Health & wellness stipend

  • Remote workspace, internet, and cellphone stipend

  • Commuter benefits for team members who report to the SF and NYC office

  • Family planning benefits

  • Matching 401(k) contribution with immediate vesting

  • Flexible PTO policy, plus 80 hours of Sick Time

  • 11 company-paid holidays

  • Virtual team building activities, lunch and learns, and other company-wide events!

  • Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

#LI-remote

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

To apply: https://weworkremotely.com/remote-jobs/vanta-senior-product-designer-ai-platform

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Engineer Senior Full Stack AI Native Developer

Develops and scales full-stack platforms and products using AI technology across frontend and backend systems.

Senior Posted about 6 hours ago Jobicy AI
What this role involves
As part of the Development team as a Full-Stack Developer, you will be instrumental in building and scaling our platforms and products. You will work across our entire A.I technology...
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Support Senior Manager, Customer Success

Manages customer success team and relationships while navigating data privacy and AI governance challenges for enterprise clients.

Senior Posted about 15 hours ago Jobicy AI
What this role involves
The Opportunity:Data Privacy has become one of the most strategic challenges facing modern businesses, sitting at the intersection of AI governance, data operations, and customer trust. As companies adopt AI...
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Engineer Senior Golang Engineer

Develops backend systems and services using Golang to support Umpisa Inc.'s technology platform.

Senior Posted about 20 hours ago Himalayas
What this role involves
Role DescriptionAt Umpisa Inc. , our mission is to make the Philippines be known globally as a tech hub.
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Project Management Senior Project Manager

Plans, monitors, and reports on project status and performance data while communicating project risks to management and stakeholders.

Senior Posted about 20 hours ago Himalayas
What this role involves
Job TitleSenior Project ManagerJob Description SummaryThe Senior Project Manager plans, monitors, and reports on project status and performance data to management and stakeholders, including the communication of risk on active projects.
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Sales Senior Majors Account Executive, Retail & Energy

Sells Cloudflare's internet security and performance solutions to major retail and energy sector accounts.

Senior Posted about 20 hours ago Himalayas
What this role involves
About UsAt Cloudflare, we are on a mission to help build a better Internet.
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Sales Sr. Solution Consultant, Integrated Risk Management

Presales consultant who demonstrates ServiceNow risk management solutions to prospects and guides them through the sales process.

Senior Posted about 20 hours ago Himalayas
What this role involves
ServiceNow is seeking driven Presales Risk Solution Consultants.
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Marketing Senior Growth Marketing Manager, EMEA

Drives growth marketing strategy and execution across Europe, Middle East, and Africa regions for a cloud security company.

Senior Posted about 20 hours ago Himalayas
What this role involves
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud.
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Support Sr. Technical Account Manager - India

Manages technical relationships with key accounts, providing strategic support and guidance to help customers succeed with the company's cloud security platform.

Senior Posted about 20 hours ago Himalayas
What this role involves
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud.
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HR Senior IT Recruiter

Recruits IT talent and manages hiring pipelines for a global organization.

Senior Posted about 20 hours ago Himalayas
What this role involves
Looking for an exciting opportunity to grow and make an impact with a high-performing global team?
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Legal Senior Advisor, Compliance PCG Branch Exams

Conducts onsite branch examinations of retail brokerage offices using securities industry expertise and compliance knowledge.

Senior Posted about 20 hours ago Himalayas
What this role involves
Job Description Summary Under administrative direction, uses knowledge and skills obtained through experience, specialized training and/or certification in securities industry to conduct onsite* branch examinations of retail brokerage offices throughout the U.
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Content Senior Content Designer at Our Future Health UK

Senior Content Designer develops clear, accessible health information and user experiences for a health research platform, collaborating with product and design teams.

Senior Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Our Future Health is the UK’s largest ever health research programme, bringing people together to transform the future of healthcare. Today, millions of people across the UK live with conditions such as cancer, dementia, diabetes, and heart disease. By bringing together 5 million volunteers from across the UK, Our Future Health is creating one of the most detailed pictures of human health ever assembled.

About Content Design

How do we help people understand complex health information in ways that feel clear, useful and trustworthy? How do we design experiences that work for people with different needs, backgrounds and levels of confidence? How do we support more people to feel informed, included and empowered to take part in health research?

These are the kinds of challenges you’ll solve as a Senior Content Designer at Our Future Health.

This role goes far beyond writing interface copy. You’ll play an important role in shaping both the work within your squad and the future of content design at Our Future Health. We’re looking for someone highly proactive and pragmatic — someone who sees opportunities, builds momentum and helps bring people together around meaningful solutions.

You’ll report into our Head of Content Design and be part of a growing content design practice where you can really make a difference.

The role

As a Senior Content Designer in a product squad, you’ll work closely with Researchers, Behavioural Scientists, Product Managers, Product Designers and Engineers to discover, define, develop and deliver our ambitious programme. Together, you’ll shape experiences that help people engage with Our Future Health in ways that feel simple, supportive and human. You’ll also help shape our ways of working and contribute to our Content Operations.

What you’ll be doing

  • Leading content design within your product squad, uncovering the problems we’re trying to solve and helping shape solutions in collaboration with Product, Design and Engineering.
  • Connecting with and influencing stakeholders across Product, Ethics, Science, leadership and beyond to align around useful, human-centred solutions.
  • Designing clear, accessible and useful content and experiences across products and services, with an eye for the end-to-end experience.
  • Working closely with Researchers and Behavioural Scientists to ensure decisions are insight-led and evidence-based.
  • Defining and shaping content strategies, frameworks and scalable approaches.
  • Taking a highly pragmatic approach and helping teams navigate complexity to move forward with clarity and confidence, understanding technical feasibility and business constraints.
  • Improving information architecture, navigation, flows and content systems — not just interface copy.
  • Helping shape the future of Content Design and contributing to our Content Operations, including governance, tooling, workflows and standards.
  • Supporting scalability through patterns, guidance and design systems.
  • Mentoring and coaching more junior team members.
  • Advocating for inclusive, accessible and evidence-led content design practices across the organisation.
  • Continually raising the bar for content design quality, ways of working and strategic thinking.

What we’re looking for

  • Significant experience in a senior or staff-level content design role within a product or service design environment.
  • Proven experience of shaping content strategy and influencing product direction.
  • Experience of building or improving content operations and systems, and shaping scalable ways of working for content design.
  • A highly proactive and pragmatic approach to problem-solving, with confidence navigating ambiguity, constraints and complexity.
  • Significant experience working across wide-ranging disciplines and influencing stakeholders up to the most senior levels.
  • The ability to connect content decisions to user needs, organisational goals and measurable outcomes.
  • Experience mentoring and coaching other content designers.
  • A deep understanding of accessibility, inclusive design and user-centred practices.
  • Great examples of leading end-to-end content design work beyond microcopy.
  • Experience shaping content within design systems and embedding AI tools thoughtfully within content design or product workflows.
  • If you have experience in healthcare or other regulated environments, that’s great too.

How you work

  • Firstly, you’ve been working at a senior level for a while and have examples of where you’ve delivered meaningful impact.
  • You’re skilled at building trust and bringing people across organisations together to influence, collaborate and align around useful solutions.
  • As a content design advocate who’s passionate about user-centred design, you’re excellent at helping others understand the value content design brings.
  • You’re a great facilitator, presenter and communicator, using your content design skills to tailor your message to the audience.
  • You care about outcomes, as well as outputs, and you can articulate these in ways that land.
  • Balancing strategic thinking with practical delivery, you know when to focus on the detail and when to step back and shape the bigger picture.
  • You’re excellent at prioritising, comfortable working in a fast-paced environment and able to manage multiple tasks.
  • You bring clarity to complexity, and you’re great at finding paths through ambiguity and challenging constructively.
  • You care deeply about creating experiences that are useful, respectful and accessible.

Closing date for applications: 9am, 12th June.

  • Salary from ÂŁ74,000.
  • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%.
  • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.
  • Enhanced Parental Leave – Supporting you during life’s biggest moments.
  • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice.
  • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice
  • ÂŁ1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
  • Wellbeing Support – Access to Mental Health First Aiders, plus 24⁄7 online GP services and an Employee Assistance Programme for you and your family.
  • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.

At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process.

If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

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Engineer Senior Engineer FHIR at Bellese Technologies

Senior engineer designs, delivers, and maintains healthcare software systems for CMS Hospital Quality Reporting, collaborating cross-functionally to reduce technical debt and improve provider burden.

Senior Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes.

Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden.

The Team you will be joining:

HQR

Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility.  Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS.  We do this through HCD and Service design practices, product thinking, and skilled engineering.  At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care.

As a Senior Engineer:

  • You contribute meaningfully to the success of one or more projects or products, helping drive positive outcomes.

  • You demonstrate proficiency and specialized skill in one or more key technologies relevant to the team’s goals.

  • You accurately scope, estimate, design, and deliver medium-to-large features while actively reducing technical debt across projects or products.

  • You proactively support and collaborate with team members, fostering a positive and productive team environment.

  • You adhere to established team processes, ensuring a steady and reliable delivery of features to production.

These are the types of things you’ll be working on

  • Cross-functional Collaboration: Work closely with teammates, external teams, and client stakeholders to ensure quality considerations are integrated at every stage of the SDLC.

  • Test Planning and Design: Develop comprehensive test plans, test cases, and relevant documentation that align with software specifications and user requirements to ensure thorough testing of features and functionalities.

  • Bug Tracking and Resolution: Utilize bug-tracking tools to document, prioritize, and track defects. Facilitate communication across teams to ensure timely and effective issue resolution.

  • Quality Metrics and Standards: Establish and enforce standards and best practices. Track metrics to assess the quality of the software throughout the SDLC.

  • Automate Testing Processes: Focus on increasing test coverage, speed, and accuracy to support continuous integration and deployment pipelines.

  • Continuous Improvement: Continuously evaluate and recommend new QA tools, frameworks, and techniques, driving innovation and staying up-to-date with industry trends and best practices

  • Compliance and Regulatory Adherence: Ensure testing procedures comply with industry standards and regulatory requirements, preparing documentation for audit purposes.

  • Performance and Security Testing: Implement and conduct performance and security testing following best practices and business requirements.

Security Clearance Requirements

  • US Citizenship or Green Card only - we do not offer Sponsorship
  • US Residency for at least the past 3 years
  • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation
  • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See article

Work that matters, with perks that deliver. Discover how Bellese Technologies invests in you through a benefits suite that makes every day better

  • Remote First, Remote Only Culture
  • Four weeks paid time off yearly (prorated based on start date for the first year)
  • 10 paid floatingcompany holidays
  • Flexible schedule
  • Work from home setup including a Macbook
  • Collaborative, learning environment
  • Medical, dental, and company-paid vision insurance
  • Optional HSA account with some medical plans and a company contribution
  • Company paid basic life and AD&D insurance coverages
  • Company paid short and long term life insurance
  • Optional critical illness and accident insurance
  • 401K plan with 3% safe harbor contribution
  • Wellness resources and virtual care
  • Perks Plus employee discounts

You will like it here if

  • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation.

Required Skills / Qualifications

  • Bachelor’s degree or equivalent and 8+ years of development experience

  • Experience with Java / Springboot

  • Experience with GoLang, Python, Angular or TypeScript, and Java (at least 2)

  • Cloud experience, preferably AWS

  • Experience in Agile development methodology

  • Experience with Infrastructure as Code, preferably Terraform

  • Experience with fully automated CI/CD pipelines from commit through production deployment

  • Strong relational database experience such as PostgreSQL

  • Experience working with HL7 FHIR standards, including resources, profiles, and implementation guides

  • Experience building or integrating RESTful APIs aligned to FHIR specifications

  • Familiarity with FHIR R4 and healthcare interoperability patterns

  • Experience working with healthcare data formats such as QRDA, C-CDA, or claims data

  • Understanding of digital quality measurement concepts, including eCQM and dQM

  • Experience with Clinical Quality Language (CQL) or exposure to measure logic execution

  • Experience working with FHIR servers such as HAPI FHIR or similar platforms

  • Experience designing or consuming FHIR resources such as Measure, MeasureReport, Patient, Encounter, and Observation

  • Understanding of data validation, data quality, and regulatory reporting constraints in healthcare systems

Desired Skills / Qualifications

  • AWS Certifications

  • Experience with AWS ECS Fargate, AWS RDS, AWS S3

  • Experience with Jenkins or similar CI/CD tools

  • Experience with Databricks or modern data platforms

  • Experience working with large-scale healthcare reporting or analytics systems

  • Familiarity with CMS environments, data pipelines, or regulatory programs

$128,700 - $153,400 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment form but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operator Senior Applied AI Data Scientist at HealthCare.com

Builds and operationalizes AI-enabled systems, LLM applications, and analytics workflows while automating internal processes and reducing operational burden.

Senior Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

About HealthCare.com

HealthCare.com is one of America’s fastest-growing insurtechs — and we’re on a mission that actually matters. We’ve combined advanced technology and data science to build smarter, more personalized health insurance products that cut through the confusion and put the right coverage in the hands of the people who need it. Less guesswork. Better decisions. Real outcomes.

We’ve helped millions of Americans find the right plan, raised over $200M, and built proprietary technology that’s rewriting the rules of an entire industry.

If you’re ready to do the most meaningful work of your career alongside a team that’s genuinely fired up about it — welcome home.

About The Role

We are seeking a highly technical and pragmatic Senior Applied AI / Data Scientist to help scale AI-enabled systems, analytics workflows, and internal data applications across the organization.

This is not a traditional research-focused data science role. The ideal candidate is someone who can bridge business problems, analytics, engineering, and modern AI tooling to rapidly prototype and operationalize high-impact solutions.

What You’ll Do

You will work closely with Data Engineering, Analytics, Product, and business stakeholders to:

  • Build AI-assisted workflows and internal tooling

  • Prototype and productionize LLM-enabled applications

  • Develop scalable analytics and decision-support systems

  • Improve self-service data access safely and responsibly

  • Reduce operational burden through automation and intelligent systems

  • Help evolve internal governance and semantic consistency practices

The environment is fast-moving, ambiguous, and highly collaborative. Success in this role requires strong systems thinking, ownership mentality, technical versatility, and the ability to operate independently with limited oversight.

Who You Are

  • 5+ years of experience in Data Science, Analytics Engineering, Applied AI, ML Engineering, or related technical roles

  • Strong Python and SQL skills

  • Experience building production-facing data or AI systems

  • Experience working with LLMs, AI tooling, orchestration frameworks, RAG systems, or AI-enabled workflows

  • Ability to independently scope and execute ambiguous technical projects

  • Strong communication skills with technical and non-technical stakeholders

  • Experience working in cloud-based data environments

  • Strong systems thinking and debugging ability

  • Comfortable operating in fast-moving and evolving environments

Nice To Have

  • Experience with Snowflake, Airflow, dbt, AWS, or modern analytics stacks

  • Experience with vector databases, embeddings, semantic search, or knowledge systems

  • Exposure to healthcare, fintech, marketplace, or other regulated/sensitive data domains.

  • Experience building internal tooling or developer productivity systems

  • Startup or high-growth company experience

  • Experience working across Data Engineering and Analytics functions

  • Experience evaluating AI governance, safety, or operationalization concerns

Working at HealthCare.com

Great work deserves great rewards. Here’s what’s waiting for you:

  • Health insurance that actually makes sense — Florida Blue PPO or HSA plan, and we put money in your HSA ($2K for you, $4K if you’ve got a family). You’re literally in the business of healthcare. You deserve good coverage.

  • Dental & vision — Delta Dental, Aetna, or Guardian for your teeth. Aetna/VSP for your eyes. We’ve got your whole face covered.

  • 401(k) with a match — contribute 6%, we kick in 3%. Eligible upon hire. Your future self will thank you.

  • PTO that respects your life — 15 days a year to start, rolls over, and you don’t have to beg for it. Plus paid holidays, because obviously.

  • 8 weeks paid parental leave — new baby, new adoption, new chapter. Take the time. We mean it.

  • Free EAP — confidential support for life’s messier moments. Mental health, legal questions, financial stress — covered, no cost, no judgment.

  • Life & AD&D insurance — company-paid, because we’ve got your back.

  • Working Advantage — free access to exclusive discounts on Disney, Six Flags, NFL tickets, hotels, streaming, dining, and hundreds more. Work hard, play harder.

Our Commitment

At HealthCare.com, we believe a diverse and inclusive team makes us stronger — and better at serving the people who rely on us. We’re committed to recruiting, developing, and retaining talent from a wide range of backgrounds and to building a workplace where everyone can do their best work.

HealthCare.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Marketing Brand & Storytelling Lead at SOPHiA GENETICS

Shapes company brand identity and messaging across external channels, websites, and corporate communications while collaborating with senior stakeholders on strategic storytelling initiatives.

Senior Hybrid Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

What if the work you did every day could help change someone’s life? Our mission is simple: Leverage the power of data to radically improve outcomes and enable smarter, life-impacting decisions for Cancer & Rare Disease patients worldwide.

Your mission? Help us tell the world what we’re doing, how, and why.

Are you a brand-first storyteller with the ability to turn complex ideas into compelling, visually engaging narratives? Do you bring experience shaping how innovative companies present themselves externally across websites, collateral, messaging and executive communications? If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS team as our Brand and Storytelling Lead and help us articulate our impact for cancer and rare disease patients worldwide.

Enjoy the flexibility of a hybrid work schedule allowing 2 days PW home working, collaborating closely with colleagues in our Boston-Fenway office to bring ideas to life.

Your mission

As our Brand and Storytelling Lead, you will shape and elevate how SOPHiA GENETICS presents itself to the world. You will help bring a refreshed external identity to life across core company materials, support the evolution of our website structure and messaging, and translate high-level positioning into clear, inspiring copy and visuals. In parallel, you will help maintain external communications and contribute to internal storytelling for major company moments. This is a highly visible role for someone who can move fluidly between strategy and execution, working closely with senior stakeholders to transform concepts and wireframes into polished, high-impact brand assets.

The value you add

  • Own and drive key elements of the brand refresh, helping modernize how SOPHiA GENETICS is represented across external-facing channels and materials

  • Translate company positioning into compelling messaging, copy and visual storytelling that is clear, differentiated and aligned to our broader mission

  • Support the evolution of the corporate website, contributing to page structure, content development, imagery direction and overall narrative flow

  • Create and refine corporate-level collateral and presentation materials that improve how we pitch SOPHiA GENETICS to external audiences

  • Help maintain external communications and PR activity, including supporting press materials, thought leadership opportunities and executive visibility initiatives

  • Contribute to internal communications for key company moments by supporting storytelling, slide development, formatting and visual consistency

We know that every background is different, but to be best set for success we see you bringing:

  • Experience in brand marketing, corporate storytelling, creative communications or related fields, with a track record of turning ideas into high-quality external-facing assets
  • Experience from a high-growth, innovative tebrand, creative agency, or another environment known for strong modern storytelling would be highly valued
  • Strong ability to craft clear, persuasive messaging for complex or technical topics without losing audience engagement
  • Demonstrated success building or evolving brand identity, website content, corporate collateral or executive communications
  • A portfolio or body of work that shows strong copy, narrative development and visual judgment
  • Comfort operating in roles that blend strategy and hands-on execution, from shaping concepts through to delivering finished materials
  • Appreciation for how to position sophisticated products or platforms in ways that feel accessible, differentiated and commercially relevant

You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.

Business recognition and accolades include:

  • World’s most innovative companies (Top 10)
  • World’s smartest companies (Top 50)
  • 100 Best Places to Work in Boston
  • Top 10 European Tech Startup
  • Top 10 European biotechs startup to watch
  • Top 25 East-Coast Biotech to watch

Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:

US:

Outstanding Medical, Dental & Vision with 90% Employer Contribution

Company matched 401K at 4%

Company-paid short & long-term disability insurance

FSA commuter benefits

20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays

Free EAP

Our DNA

Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous

Our Virtues

At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action.  We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.

At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal

The Process

We use the power of AI to help our partners make decisions. If you’re utilizing AI in your search and application process, why not use some of these prompts, or read our AI guide.

‘What impact can I expect to have on the world by working at SOPHiA GENETICS?’

‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?’

‘I am a *job title* - What can SOPHiA GENETICS offer my career?’

Apply now with your CV and any supporting information.

Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.

We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilize agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.

Starting Date: ASAP

Location: Boston (3x week onsite)

Contract: Permanent

MA Pay Range: Expert ( $88,000 - $168,000); Lead ($104,000 - $186,000)

Disclaimer: The estimated pay range represents a good faith estimate of what the Company expects to pay a successful applicant for the listed position and applies specifically to candidates based in Massachusetts. Due to various factors, the estimated pay range may vary in other locations.  Should the level or location of the role change during the hiring process, the applicable base range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, job related skills, years of experience, location, relevant education or training, internal equity, and alignment with market data. The range does not include benefits, and if applicable, bonus, commission, or equity.​

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