Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet.

What’s in it for you:

Woodard & Curran is offering a unique opportunity to join one of our Southern California offices providing high quality wastewater engineering services to municipal clients throughout the West region and across the nation. The successful candidate will be a motivated, growth-oriented professional with an ability to lead and grow the South Region Wastewater Team and multi-discipline project teams from the concept, final design, and construction phases; start-up, and operations of facilities. This is an opportunity for an experienced wastewater professional to make a meaningful regional impact – driving technical excellence, mentoring the next generation of engineers and scientists, and partnering closely with communities to solve complex challenges.

Location: Southern California (Office Locations: San Diego, Los Angeles, Irvine)

This role is hybrid. Candidates are expected to be in the office at least one day per week, with additional on‑site presence on an as‑needed basis.

Travel: 20%

Who are we looking for:

The selected candidate will primarily lead and support the engineering on municipal wastewater projects, however experience with drinking water, storm water, and industrial water applications is valuable. This position will have an opportunity to direct and collaborate with a team of junior staff. The ideal candidate is a Senior Technical Manager with strong experience in study, planning, and design of wastewater systems, including familiarity with a broad range of issues related to master planning, treatment and collection/distribution in water or wastewater systems. The ideal candidate is energized by solving complex treatment challenges, enjoys working directly with clients, and is excited to play a key role in growing Woodard & Curran’s wastewater treatment practice in the West Region. The candidate has led major treatment projects and is known for developing clear technical direction, strengthening deliverable quality through rigorous QA/QC, and partnering effectively with multidisciplinary teams to deliver practical, operable solutions.

What You Will Be Doing at Woodard & Curran:

• Provide technical leadership on wastewater projects of all sizes, from the concept, final design, and construction phases; start-up, and operations of facilities.
• Lead and grow the West Region Wastewater Team and multi-discipline project teams, identifying emerging opportunities, supporting key pursuits, and contributing to the firm’s long-term technical leadership strategy.
• Build and strengthen client relationships, contributing to business development efforts, proposal preparation, and strategic pursuits in the municipal wastewater market.
• A recognized technical expert in wastewater treatment process, with deep experience in planning, design, and implementation of municipal treatment systems, including biological
• Review and oversee technical deliverables to ensure quality, consistency, and adherence to industry standards and client expectations.
• Supports Project Manager with and/or directly manages the financial and technical delivery of project tasks including scope, schedule, and budget.
• Serve as a technical resource for complex wastewater treatment processes, providing process expertise from planning and pilot studies through design, construction, and startup.
• Prepares and delivers presentations to internal and/or external clients/professional societies and participates in committees and other external leadership opportunities through professional associations and other applicable organizations.
• Partners with project managers and client managers to support client relationships, identify opportunities, and contribute to business development efforts.
• Provides input on development of Woodard & Curran design or technical guidelines and standards.

What You Will Need To Succeed:

• The successful candidate should have substantial technical expertise in the field of civil and environmental engineering and have in-depth understanding of the engineering concepts associated with all types of municipal wastewater systems including collection system infrastructure and wastewater treatment processes.
• 20+ years of experience in evaluation, planning, design, and construction of wastewater engineering projects.
• Lead technical engineer for a minimum of 5+ wastewater treatment facility designs (new or expansion).
• Considered an expert in California
• B.S. Degree in Civil, Mechanical, Chemical, or Environmental Engineering, M.S. Degree preferred.
• Registered Professional Engineering California (or ability to apply for reciprocity within 6 months of hire).
• Up to date on the latest advances in technology, regulatory trends, equipment, and processes.
• Ability to support and/or lead strategic initiatives to develop and expand business opportunities with new clients and geographies.
• Well versed in state and local regulations regarding wastewater treatment and collection systems.
• Superior writing, communication, and presentation skills.
• Strong leadership skills and ability to coach, mentor, and train individuals.

$160,000 - $190,000 a year

This position’s anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.

Group A (San Diego, CA) = $160,000 - $180,000

Group B (Los Angeles - Irvine, CA) = $170,000 - $190,000

#LI-TB1

Mutual Dispute Resolution (MDR)

As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.

What this means:

• MDR applies to both you and the Company
• Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings
• Certain exceptions are outlined in the full agreement

AS PART OF THE APPLICATION PROCESS, YOU’LL BE REQUIRED TO REVIEW AND ACKNOWLEDGE THE MDR.

🔗 Review the full agreement here: Mutual Dispute Resolution Agreement

Employee Support & Benefits

Retirement Savings:

• 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed

Time away from work:

• Observed holidays: Choose up to 8 holidays to observe annually
• Vacation: Accrued based on years of experience and calculated on hours worked
• Sick time: Paid sick time for non-work-related illness or injury.
• Parental leave: Up to 80 hours of Paid Parental Leave for child bonding

Coverage and support for your needs and well-being:

• Disability: Paid short- and long-term disability
• Health: Medical plan options; plus dental and vision plans.
• Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
• Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.

Workplace Information

E-Verify Participation

Woodard & Curran participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.

🔗 View required Right to Work and E-Verify posters here.

Equal Employment Opportunity & Accessibility

Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

🔗 View our Equal Employment Opportunity Policy

🔗 View the “Workplace Discrimination is Illegal” poster

Inclusion & Belonging

We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.

As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.

Recruitment Agency Policy

We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.

Text Message Communication Notice:

To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.”

Terms, Privacy & Use of AI in Hiring

🔗 Woodard & Curran Terms of Use

🔗 Woodard & Curran Privacy Statement

We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.

Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.

The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.

Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.

The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.

How will you make an impact

• Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes

• Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria

• Drive adoption and value realisation, including AI‑driven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI

• Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations

• Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA

• Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers

• Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends

• Gain a deep understanding of each customer’s environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact

• Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps

• Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience

• Support customers through go‑live and post‑go‑live phases, building confidence and momentum as they mature in their use of the platform

• Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio

• Travel up to 25–30% to support customer success activities

Have you got what it takes?

• Bachelor’s Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience

• 6+ years’ experience in Customer Success, Technical Account Management, Service Delivery, or similar customer‑facing roles within SaaS, telecommunications, or contact centre environments

• Strong ability to translate technical and AI‑driven capabilities into business value and outcomes

• Excellent analytical, problem‑solving, and customer engagement skills

• Proven experience managing multiple customer accounts simultaneously

• Excellent communication skills, both verbal and written

• Ability to work effectively in a fast‑paced, customer‑centric environment

• Proficient in Microsoft Office applications

• Able to work independently with minimal supervision

• Strong working knowledge of contact centre platforms, functionality, and design

• Experience balancing technical discussions while maintaining strong executive‑level business relationships

You will have an advantage if you also have:

• Understanding of networking, VoIP, and contact centre infrastructure

• Knowledge of TCP/IP, SIP signalling, and telecommunications architecture

• Familiarity with databases, SQL concepts, or scripting fundamentals

• Experience with AI, analytics, automation, or digital CX technologies

• Analytical, inquisitive, service‑oriented mindset with a collaborative approach

• Experience working across complex customer environments and stakeholder groups

What’s in it for you?

Join an ever growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.

If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.

Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.

The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.

Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.

The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.

How will you make an impact

• Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes

• Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria

• Drive adoption and value realisation, including AI‑driven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI

• Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations

• Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA

• Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers

• Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends

• Gain a deep understanding of each customer’s environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact

• Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps

• Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience

• Support customers through go‑live and post‑go‑live phases, building confidence and momentum as they mature in their use of the platform

• Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio

• Travel up to 25–30% to support customer success activities

Have you got what it takes?

• Bachelor’s Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience

• 6+ years’ experience in Customer Success, Technical Account Management, Service Delivery, or similar customer‑facing roles within SaaS, telecommunications, or contact centre environments

• Strong ability to translate technical and AI‑driven capabilities into business value and outcomes

• Excellent analytical, problem‑solving, and customer engagement skills

• Proven experience managing multiple customer accounts simultaneously

• Excellent communication skills, both verbal and written

• Ability to work effectively in a fast‑paced, customer‑centric environment

• Proficient in Microsoft Office applications

• Able to work independently with minimal supervision

• Strong working knowledge of contact centre platforms, functionality, and design

• Experience balancing technical discussions while maintaining strong executive‑level business relationships

You will have an advantage if you also have:

• Understanding of networking, VoIP, and contact centre infrastructure

• Knowledge of TCP/IP, SIP signalling, and telecommunications architecture

• Familiarity with databases, SQL concepts, or scripting fundamentals

• Experience with AI, analytics, automation, or digital CX technologies

• Analytical, inquisitive, service‑oriented mindset with a collaborative approach

• Experience working across complex customer environments and stakeholder groups

What’s in it for you?

Join an ever growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.

If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Position Title: Sr Partner Marketing Manager

Reports to: CRO

Office Location: Louisville, CO

Work Arrangement: Hybrid (Tues, Wed, Thurs in-office)

About Duda

Duda is a leading website platform for professionals, helping agencies, SaaS companies, and web teams build and manage high-quality websites at scale. Our flexible platform combines powerful design, collaboration, automation, and AI capabilities to help customers work faster and grow smarter. With teams across the US, Israel, Canada, Brazil, and the UK, we are building a collaborative, forward-thinking company focused on innovation, growth, and impact.

At our core, we embrace a collaborative and innovative culture that empowers teamwork, creativity, and ongoing learning. In Colorado, we provide a flexible hybrid work environment and are proud to have received multiple “Best Places to Work” awards.

Description

Duda is looking for a strategic and execution-oriented Channel Marketing Manager to join our growing team in Colorado. In this role, you will work closely with our strategic partners and Strategic Account Managers to help bring Duda’s latest technology and solutions to market.

You will play a key role in enabling large media agencies and Vertical SaaS companies that serve SMBs to successfully package, position, and scale their offerings powered by the Duda platform. This role sits at the intersection of partnerships, marketing, sales enablement, and go-to-market strategy.

Our partners are located all over the world, with a primary presence in Europe and the United States, as well as growing ecosystems in Latin America (LATAM) and the Asia-Pacific (APAC) region.

The ideal candidate is highly collaborative, commercially minded, and passionate about helping partners succeed. You will work directly with partner GTM teams — including marketing, sales, enablement, and product marketing stakeholders  to build scalable go-to-market programs, optimize offerings, and drive mutual growth.

To be successful in this role, you must have a deep understanding of SaaS and Agency go-to-market motions, partner ecosystems, SMB-focused solutions, and the ability to translate product capabilities into compelling business value.

Role & Responsibilities

• Develop and execute go-to-market strategies with strategic partners, including large media agencies and Vertical SaaS organizations.
• Work closely with Strategic Account Managers to identify growth opportunities across the partner ecosystem.
• Enable partners to successfully position and sell Duda-powered solutions to SMB customers.
• Collaborate with partner marketing, sales, enablement, and GTM teams to create scalable programs and campaigns.
• Help partners optimize packaging, positioning, messaging, and go-to-market execution.
• Drive awareness and adoption of Duda’s latest platform capabilities and product innovations.
• Create partner enablement materials, sales tools, launch assets, webinars, and co-marketing initiatives.
• Partner cross-functionally with Product Marketing, Partnerships, Sales, and Customer Success teams.
• Gather partner and market feedback to help influence product strategy and partner programs.
• Analyze campaign and partner performance metrics to identify optimization opportunities and drive measurable impact.
• Support strategic field marketing and partner engagement efforts, including industry conferences, partner events, executive meetings, and Duda-hosted summits.
• Play a key role in planning and supporting Duda’s large partner summit and partner-facing events throughout the year.
• Comfortable representing Duda at partner events, conferences, and executive-facing engagements.

Requirements

We understand that experience comes in many forms. Even if you don’t meet every qualification listed, we encourage you to apply if you believe you’d be a great fit for the role.

• 5+ years of experience in partner marketing, channel marketing, product marketing, strategic alliances, field marketing, or go-to-market roles within SaaS, MarTech, or technology companies.
• Proven experience developing and executing successful go-to-market strategies with strategic partners, agencies, resellers, or Vertical SaaS organizations.
• Strong understanding of SMB-focused technology ecosystems and the challenges/opportunities associated with scaling digital solutions for SMB customers.
• Experience working closely with sales teams, Strategic Account Managers, and executive stakeholders to drive partner growth and revenue outcomes.
• Demonstrated ability to build partner enablement programs, co-marketing initiatives, launch strategies, and scalable sales/marketing assets.
• Strong understanding of product positioning, messaging, packaging, and commercialization strategies.
• Strong understanding of how to apply AI-driven tools, automation, and agentic workflows to increase personal productivity, streamline cross-functional execution, and scale partner marketing and go-to-market operations efficiently.
• Ability to translate complex product capabilities into clear business value propositions for partner GTM teams and end customers.
• Experience collaborating cross-functionally with Product Marketing, Partnerships, Sales, Customer Success, and Product organizations.
• Excellent communication, presentation, and relationship management skills, with the ability to influence both internal and external stakeholders.
• Strong analytical mindset with experience measuring campaign performance, pipeline impact, partner engagement, and go-to-market effectiveness.
• Comfortable operating in highly collaborative, fast-paced, and evolving environments with multiple priorities and stakeholders.
• Experience supporting or participating in partner-facing events, conferences, executive engagements, webinars, and field marketing initiatives.
• Ability and willingness to travel for partner meetings, industry events, conferences, and company summits as needed.
• Deep curiosity and enthusiasm for technology, with the ability to quickly become an expert in the Duda platform and partner ecosystem.

Preferred Qualifications

• Experience in website technology, martech, digital presence platforms, or SMB SaaS ecosystems.
• Familiarity with partner-led growth and ecosystem marketing strategies.
• Experience working with large media organizations or multi-location SMB enablement platforms.
• Experience supporting product launches and partner go-to-market initiatives.
• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.

What we offer

• Competitive compensation, including base salary, equity, and benefits
• Comprehensive health coverage and 401(k)
• Unlimited PTO
• Hybrid work environment
• A collaborative team that values ownership, learning, and getting things done

We offer a competitive and comprehensive compensation package, including base salary, health benefits and equity. We ensure equal pay for equal work and value diversity and belonging. While compensation offers will ultimately be based on the candidate’s skills and experiences, the range you can expect for this position is $150,000 to $180,000.

Please note: Our employees value the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a hybrid work schedule (3 days in the office, two days remote).

Duda is an equal opportunity employer. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status.

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet.

What’s in it for you:

Woodard & Curran is offering a unique opportunity to join one of our Southern California offices providing high quality wastewater engineering services to municipal clients throughout the West region and across the nation. The successful candidate will be a motivated, growth-oriented professional with an ability to lead and grow the South Region Wastewater Team and multi-discipline project teams from the concept, final design, and construction phases; start-up, and operations of facilities. This is an opportunity for an experienced wastewater professional to make a meaningful regional impact – driving technical excellence, mentoring the next generation of engineers and scientists, and partnering closely with communities to solve complex challenges.

Location: Southern California (Office Locations: San Diego, Los Angeles, Irvine)

This role is hybrid. Candidates are expected to be in the office at least one day per week, with additional on‑site presence on an as‑needed basis.

Travel: 20%

Who are we looking for:

The selected candidate will primarily lead and support the engineering on municipal wastewater projects, however experience with drinking water, storm water, and industrial water applications is valuable. This position will have an opportunity to direct and collaborate with a team of junior staff. The ideal candidate is a Senior Technical Manager with strong experience in study, planning, and design of wastewater systems, including familiarity with a broad range of issues related to master planning, treatment and collection/distribution in water or wastewater systems. The ideal candidate is energized by solving complex treatment challenges, enjoys working directly with clients, and is excited to play a key role in growing Woodard & Curran’s wastewater treatment practice in the West Region. The candidate has led major treatment projects and is known for developing clear technical direction, strengthening deliverable quality through rigorous QA/QC, and partnering effectively with multidisciplinary teams to deliver practical, operable solutions.

What You Will Be Doing at Woodard & Curran:

• Provide technical leadership on wastewater projects of all sizes, from the concept, final design, and construction phases; start-up, and operations of facilities.
• Lead and grow the West Region Wastewater Team and multi-discipline project teams, identifying emerging opportunities, supporting key pursuits, and contributing to the firm’s long-term technical leadership strategy.
• Build and strengthen client relationships, contributing to business development efforts, proposal preparation, and strategic pursuits in the municipal wastewater market.
• A recognized technical expert in wastewater treatment process, with deep experience in planning, design, and implementation of municipal treatment systems, including biological
• Review and oversee technical deliverables to ensure quality, consistency, and adherence to industry standards and client expectations.
• Supports Project Manager with and/or directly manages the financial and technical delivery of project tasks including scope, schedule, and budget.
• Serve as a technical resource for complex wastewater treatment processes, providing process expertise from planning and pilot studies through design, construction, and startup.
• Prepares and delivers presentations to internal and/or external clients/professional societies and participates in committees and other external leadership opportunities through professional associations and other applicable organizations.
• Partners with project managers and client managers to support client relationships, identify opportunities, and contribute to business development efforts.
• Provides input on development of Woodard & Curran design or technical guidelines and standards.

What You Will Need To Succeed:

• The successful candidate should have substantial technical expertise in the field of civil and environmental engineering and have in-depth understanding of the engineering concepts associated with all types of municipal wastewater systems including collection system infrastructure and wastewater treatment processes.
• 20+ years of experience in evaluation, planning, design, and construction of wastewater engineering projects.
• Lead technical engineer for a minimum of 5+ wastewater treatment facility designs (new or expansion).
• Considered an expert in California
• B.S. Degree in Civil, Mechanical, Chemical, or Environmental Engineering, M.S. Degree preferred.
• Registered Professional Engineering California (or ability to apply for reciprocity within 6 months of hire).
• Up to date on the latest advances in technology, regulatory trends, equipment, and processes.
• Ability to support and/or lead strategic initiatives to develop and expand business opportunities with new clients and geographies.
• Well versed in state and local regulations regarding wastewater treatment and collection systems.
• Superior writing, communication, and presentation skills.
• Strong leadership skills and ability to coach, mentor, and train individuals.

$160,000 - $190,000 a year

This position’s anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.

Group A (San Diego, CA) = $160,000 - $180,000

Group B (Los Angeles - Irvine, CA) = $170,000 - $190,000

#LI-TB1

Mutual Dispute Resolution (MDR)

As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.

What this means:

• MDR applies to both you and the Company
• Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings
• Certain exceptions are outlined in the full agreement

AS PART OF THE APPLICATION PROCESS, YOU’LL BE REQUIRED TO REVIEW AND ACKNOWLEDGE THE MDR.

🔗 Review the full agreement here: Mutual Dispute Resolution Agreement

Employee Support & Benefits

Retirement Savings:

• 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed

Time away from work:

• Observed holidays: Choose up to 8 holidays to observe annually
• Vacation: Accrued based on years of experience and calculated on hours worked
• Sick time: Paid sick time for non-work-related illness or injury.
• Parental leave: Up to 80 hours of Paid Parental Leave for child bonding

Coverage and support for your needs and well-being:

• Disability: Paid short- and long-term disability
• Health: Medical plan options; plus dental and vision plans.
• Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
• Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.

Workplace Information

E-Verify Participation

Woodard & Curran participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.

🔗 View required Right to Work and E-Verify posters here.

Equal Employment Opportunity & Accessibility

Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

🔗 View our Equal Employment Opportunity Policy

🔗 View the “Workplace Discrimination is Illegal” poster

Inclusion & Belonging

We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.

As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.

Recruitment Agency Policy

We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.

Text Message Communication Notice:

To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.”

Terms, Privacy & Use of AI in Hiring

🔗 Woodard & Curran Terms of Use

🔗 Woodard & Curran Privacy Statement

We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axon’s Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship. Reports to: Director, BSA Direct Reports: None

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Finance Systems, including consolidation, revenue, close management, and reporting platforms.

• Lead the Finance & Accounting Consolidation implementation end-to-end: scope definition, roadmap planning, delivery execution, stakeholder alignment, and value realization.

• Own the RevStream upgrade and future revenue system enhancements, ensuring alignment with revenue recognition standards and Finance strategy.

• Translate complex finance, accounting, and compliance requirements into clear product requirements, prioritized backlogs, and phased delivery plans.

• Drive cross-functional execution across Finance, IT, Engineering, Data, and external vendors.

• Own release planning, UAT strategy, cutover readiness, and post-implementation adoption.

• Ensure regulatory, statutory, and tax requirements (GAAP, statutory reporting, GAAP-to-Tax, Pillar 2, revenue recognition) are embedded into product scope and validated.

Product Ownership & Governance

• Serve as the system/product owner for assigned Finance Systems, accountable for roadmap prioritization, tradeoffs, and platform health.

• Establish governance for finance system changes, data quality, financial hierarchies, and master data in partnership with Finance and MDM teams.

• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).

• Define success metrics, track adoption, and communicate outcomes, risks, and tradeoffs to Finance and IT leadership.

• Identify opportunities to reduce manual effort, improve controls, and scale finance operations through automation and workflow improvements.

What You Bring

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field (or equivalent experience)

• 8+ years of experience in finance systems, business systems product management, or enterprise delivery roles

• Deep understanding of financial close, consolidation, revenue recognition, reconciliations, and statutory reporting

• Proven experience owning complex finance system initiatives (e.g., consolidation platforms, revenue systems, close automation)

• Experience with platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, or similar finance tools

• Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery

• Technical fluency with ERPs and analytics platforms (D365 F&O, Snowflake, Power BI, Sigma) sufficient to partner successfully with engineering and data teams

• Ability to operate autonomously on ambiguous, high-impact initiatives

• Strong communication skills and executive presence; comfortable presenting recommendations and tradeoffs to senior stakeholders

• Collaborative, outcome-driven mindset with a passion for continuous improvement

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$142,500—$228,000 USD

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.

Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.

The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.

Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.

The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.

How will you make an impact

• Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes

• Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria

• Drive adoption and value realisation, including AI‑driven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI

• Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations

• Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA

• Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers

• Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends

• Gain a deep understanding of each customer’s environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact

• Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps

• Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience

• Support customers through go‑live and post‑go‑live phases, building confidence and momentum as they mature in their use of the platform

• Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio

• Travel up to 25–30% to support customer success activities

Have you got what it takes?

• Bachelor’s Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience

• 6+ years’ experience in Customer Success, Technical Account Management, Service Delivery, or similar customer‑facing roles within SaaS, telecommunications, or contact centre environments

• Strong ability to translate technical and AI‑driven capabilities into business value and outcomes

• Excellent analytical, problem‑solving, and customer engagement skills

• Proven experience managing multiple customer accounts simultaneously

• Excellent communication skills, both verbal and written

• Ability to work effectively in a fast‑paced, customer‑centric environment

• Proficient in Microsoft Office applications

• Able to work independently with minimal supervision

• Strong working knowledge of contact centre platforms, functionality, and design

• Experience balancing technical discussions while maintaining strong executive‑level business relationships

You will have an advantage if you also have:

• Understanding of networking, VoIP, and contact centre infrastructure

• Knowledge of TCP/IP, SIP signalling, and telecommunications architecture

• Familiarity with databases, SQL concepts, or scripting fundamentals

• Experience with AI, analytics, automation, or digital CX technologies

• Analytical, inquisitive, service‑oriented mindset with a collaborative approach

• Experience working across complex customer environments and stakeholder groups

What’s in it for you?

Join an ever growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.

If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axon’s Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship. Reports to: Director, BSA Direct Reports: None

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Finance Systems, including consolidation, revenue, close management, and reporting platforms.

• Lead the Finance & Accounting Consolidation implementation end-to-end: scope definition, roadmap planning, delivery execution, stakeholder alignment, and value realization.

• Own the RevStream upgrade and future revenue system enhancements, ensuring alignment with revenue recognition standards and Finance strategy.

• Translate complex finance, accounting, and compliance requirements into clear product requirements, prioritized backlogs, and phased delivery plans.

• Drive cross-functional execution across Finance, IT, Engineering, Data, and external vendors.

• Own release planning, UAT strategy, cutover readiness, and post-implementation adoption.

• Ensure regulatory, statutory, and tax requirements (GAAP, statutory reporting, GAAP-to-Tax, Pillar 2, revenue recognition) are embedded into product scope and validated.

Product Ownership & Governance

• Serve as the system/product owner for assigned Finance Systems, accountable for roadmap prioritization, tradeoffs, and platform health.

• Establish governance for finance system changes, data quality, financial hierarchies, and master data in partnership with Finance and MDM teams.

• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).

• Define success metrics, track adoption, and communicate outcomes, risks, and tradeoffs to Finance and IT leadership.

• Identify opportunities to reduce manual effort, improve controls, and scale finance operations through automation and workflow improvements.

What You Bring

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field (or equivalent experience)

• 8+ years of experience in finance systems, business systems product management, or enterprise delivery roles

• Deep understanding of financial close, consolidation, revenue recognition, reconciliations, and statutory reporting

• Proven experience owning complex finance system initiatives (e.g., consolidation platforms, revenue systems, close automation)

• Experience with platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, or similar finance tools

• Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery

• Technical fluency with ERPs and analytics platforms (D365 F&O, Snowflake, Power BI, Sigma) sufficient to partner successfully with engineering and data teams

• Ability to operate autonomously on ambiguous, high-impact initiatives

• Strong communication skills and executive presence; comfortable presenting recommendations and tradeoffs to senior stakeholders

• Collaborative, outcome-driven mindset with a passion for continuous improvement

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$163,875—$223,200 USD

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.

Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.

The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.

Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.

The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.

How will you make an impact

• Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes

• Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria

• Drive adoption and value realisation, including AI‑driven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI

• Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations

• Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA

• Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers

• Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends

• Gain a deep understanding of each customer’s environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact

• Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps

• Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience

• Support customers through go‑live and post‑go‑live phases, building confidence and momentum as they mature in their use of the platform

• Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio

• Travel up to 25–30% to support customer success activities

Have you got what it takes?

• Bachelor’s Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience

• 6+ years’ experience in Customer Success, Technical Account Management, Service Delivery, or similar customer‑facing roles within SaaS, telecommunications, or contact centre environments

• Strong ability to translate technical and AI‑driven capabilities into business value and outcomes

• Excellent analytical, problem‑solving, and customer engagement skills

• Proven experience managing multiple customer accounts simultaneously

• Excellent communication skills, both verbal and written

• Ability to work effectively in a fast‑paced, customer‑centric environment

• Proficient in Microsoft Office applications

• Able to work independently with minimal supervision

• Strong working knowledge of contact centre platforms, functionality, and design

• Experience balancing technical discussions while maintaining strong executive‑level business relationships

You will have an advantage if you also have:

• Understanding of networking, VoIP, and contact centre infrastructure

• Knowledge of TCP/IP, SIP signalling, and telecommunications architecture

• Familiarity with databases, SQL concepts, or scripting fundamentals

• Experience with AI, analytics, automation, or digital CX technologies

• Analytical, inquisitive, service‑oriented mindset with a collaborative approach

• Experience working across complex customer environments and stakeholder groups

What’s in it for you?

Join an ever growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.

If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Position Title: Sr Partner Marketing Manager

Reports to: CRO

Office Location: Louisville, CO

Work Arrangement: Hybrid (Tues, Wed, Thurs in-office)

About Duda

Duda is a leading website platform for professionals, helping agencies, SaaS companies, and web teams build and manage high-quality websites at scale. Our flexible platform combines powerful design, collaboration, automation, and AI capabilities to help customers work faster and grow smarter. With teams across the US, Israel, Canada, Brazil, and the UK, we are building a collaborative, forward-thinking company focused on innovation, growth, and impact.

At our core, we embrace a collaborative and innovative culture that empowers teamwork, creativity, and ongoing learning. In Colorado, we provide a flexible hybrid work environment and are proud to have received multiple “Best Places to Work” awards.

Description

Duda is looking for a strategic and execution-oriented Channel Marketing Manager to join our growing team in Colorado. In this role, you will work closely with our strategic partners and Strategic Account Managers to help bring Duda’s latest technology and solutions to market.

You will play a key role in enabling large media agencies and Vertical SaaS companies that serve SMBs to successfully package, position, and scale their offerings powered by the Duda platform. This role sits at the intersection of partnerships, marketing, sales enablement, and go-to-market strategy.

Our partners are located all over the world, with a primary presence in Europe and the United States, as well as growing ecosystems in Latin America (LATAM) and the Asia-Pacific (APAC) region.

The ideal candidate is highly collaborative, commercially minded, and passionate about helping partners succeed. You will work directly with partner GTM teams — including marketing, sales, enablement, and product marketing stakeholders  to build scalable go-to-market programs, optimize offerings, and drive mutual growth.

To be successful in this role, you must have a deep understanding of SaaS and Agency go-to-market motions, partner ecosystems, SMB-focused solutions, and the ability to translate product capabilities into compelling business value.

Role & Responsibilities

• Develop and execute go-to-market strategies with strategic partners, including large media agencies and Vertical SaaS organizations.
• Work closely with Strategic Account Managers to identify growth opportunities across the partner ecosystem.
• Enable partners to successfully position and sell Duda-powered solutions to SMB customers.
• Collaborate with partner marketing, sales, enablement, and GTM teams to create scalable programs and campaigns.
• Help partners optimize packaging, positioning, messaging, and go-to-market execution.
• Drive awareness and adoption of Duda’s latest platform capabilities and product innovations.
• Create partner enablement materials, sales tools, launch assets, webinars, and co-marketing initiatives.
• Partner cross-functionally with Product Marketing, Partnerships, Sales, and Customer Success teams.
• Gather partner and market feedback to help influence product strategy and partner programs.
• Analyze campaign and partner performance metrics to identify optimization opportunities and drive measurable impact.
• Support strategic field marketing and partner engagement efforts, including industry conferences, partner events, executive meetings, and Duda-hosted summits.
• Play a key role in planning and supporting Duda’s large partner summit and partner-facing events throughout the year.
• Comfortable representing Duda at partner events, conferences, and executive-facing engagements.

Requirements

We understand that experience comes in many forms. Even if you don’t meet every qualification listed, we encourage you to apply if you believe you’d be a great fit for the role.

• 5+ years of experience in partner marketing, channel marketing, product marketing, strategic alliances, field marketing, or go-to-market roles within SaaS, MarTech, or technology companies.
• Proven experience developing and executing successful go-to-market strategies with strategic partners, agencies, resellers, or Vertical SaaS organizations.
• Strong understanding of SMB-focused technology ecosystems and the challenges/opportunities associated with scaling digital solutions for SMB customers.
• Experience working closely with sales teams, Strategic Account Managers, and executive stakeholders to drive partner growth and revenue outcomes.
• Demonstrated ability to build partner enablement programs, co-marketing initiatives, launch strategies, and scalable sales/marketing assets.
• Strong understanding of product positioning, messaging, packaging, and commercialization strategies.
• Strong understanding of how to apply AI-driven tools, automation, and agentic workflows to increase personal productivity, streamline cross-functional execution, and scale partner marketing and go-to-market operations efficiently.
• Ability to translate complex product capabilities into clear business value propositions for partner GTM teams and end customers.
• Experience collaborating cross-functionally with Product Marketing, Partnerships, Sales, Customer Success, and Product organizations.
• Excellent communication, presentation, and relationship management skills, with the ability to influence both internal and external stakeholders.
• Strong analytical mindset with experience measuring campaign performance, pipeline impact, partner engagement, and go-to-market effectiveness.
• Comfortable operating in highly collaborative, fast-paced, and evolving environments with multiple priorities and stakeholders.
• Experience supporting or participating in partner-facing events, conferences, executive engagements, webinars, and field marketing initiatives.
• Ability and willingness to travel for partner meetings, industry events, conferences, and company summits as needed.
• Deep curiosity and enthusiasm for technology, with the ability to quickly become an expert in the Duda platform and partner ecosystem.

Preferred Qualifications

• Experience in website technology, martech, digital presence platforms, or SMB SaaS ecosystems.
• Familiarity with partner-led growth and ecosystem marketing strategies.
• Experience working with large media organizations or multi-location SMB enablement platforms.
• Experience supporting product launches and partner go-to-market initiatives.
• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.

What we offer

• Competitive compensation, including base salary, equity, and benefits
• Comprehensive health coverage and 401(k)
• Unlimited PTO
• Hybrid work environment
• A collaborative team that values ownership, learning, and getting things done

We offer a competitive and comprehensive compensation package, including base salary, health benefits and equity. We ensure equal pay for equal work and value diversity and belonging. While compensation offers will ultimately be based on the candidate’s skills and experiences, the range you can expect for this position is $150,000 to $180,000.

Please note: Our employees value the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a hybrid work schedule (3 days in the office, two days remote).

Duda is an equal opportunity employer. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axon’s Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship. Reports to: Director, BSA Direct Reports: None

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Finance Systems, including consolidation, revenue, close management, and reporting platforms.

• Lead the Finance & Accounting Consolidation implementation end-to-end: scope definition, roadmap planning, delivery execution, stakeholder alignment, and value realization.

• Own the RevStream upgrade and future revenue system enhancements, ensuring alignment with revenue recognition standards and Finance strategy.

• Translate complex finance, accounting, and compliance requirements into clear product requirements, prioritized backlogs, and phased delivery plans.

• Drive cross-functional execution across Finance, IT, Engineering, Data, and external vendors.

• Own release planning, UAT strategy, cutover readiness, and post-implementation adoption.

• Ensure regulatory, statutory, and tax requirements (GAAP, statutory reporting, GAAP-to-Tax, Pillar 2, revenue recognition) are embedded into product scope and validated.

Product Ownership & Governance

• Serve as the system/product owner for assigned Finance Systems, accountable for roadmap prioritization, tradeoffs, and platform health.

• Establish governance for finance system changes, data quality, financial hierarchies, and master data in partnership with Finance and MDM teams.

• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).

• Define success metrics, track adoption, and communicate outcomes, risks, and tradeoffs to Finance and IT leadership.

• Identify opportunities to reduce manual effort, improve controls, and scale finance operations through automation and workflow improvements.

What You Bring

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field (or equivalent experience)

• 8+ years of experience in finance systems, business systems product management, or enterprise delivery roles

• Deep understanding of financial close, consolidation, revenue recognition, reconciliations, and statutory reporting

• Proven experience owning complex finance system initiatives (e.g., consolidation platforms, revenue systems, close automation)

• Experience with platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, or similar finance tools

• Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery

• Technical fluency with ERPs and analytics platforms (D365 F&O, Snowflake, Power BI, Sigma) sufficient to partner successfully with engineering and data teams

• Ability to operate autonomously on ambiguous, high-impact initiatives

• Strong communication skills and executive presence; comfortable presenting recommendations and tradeoffs to senior stakeholders

• Collaborative, outcome-driven mindset with a passion for continuous improvement

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$163,875—$223,200 USD

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axon’s Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship. Reports to: Director, BSA Direct Reports: None

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Finance Systems, including consolidation, revenue, close management, and reporting platforms.

• Lead the Finance & Accounting Consolidation implementation end-to-end: scope definition, roadmap planning, delivery execution, stakeholder alignment, and value realization.

• Own the RevStream upgrade and future revenue system enhancements, ensuring alignment with revenue recognition standards and Finance strategy.

• Translate complex finance, accounting, and compliance requirements into clear product requirements, prioritized backlogs, and phased delivery plans.

• Drive cross-functional execution across Finance, IT, Engineering, Data, and external vendors.

• Own release planning, UAT strategy, cutover readiness, and post-implementation adoption.

• Ensure regulatory, statutory, and tax requirements (GAAP, statutory reporting, GAAP-to-Tax, Pillar 2, revenue recognition) are embedded into product scope and validated.

Product Ownership & Governance

• Serve as the system/product owner for assigned Finance Systems, accountable for roadmap prioritization, tradeoffs, and platform health.

• Establish governance for finance system changes, data quality, financial hierarchies, and master data in partnership with Finance and MDM teams.

• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).

• Define success metrics, track adoption, and communicate outcomes, risks, and tradeoffs to Finance and IT leadership.

• Identify opportunities to reduce manual effort, improve controls, and scale finance operations through automation and workflow improvements.

What You Bring

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field (or equivalent experience)

• 8+ years of experience in finance systems, business systems product management, or enterprise delivery roles

• Deep understanding of financial close, consolidation, revenue recognition, reconciliations, and statutory reporting

• Proven experience owning complex finance system initiatives (e.g., consolidation platforms, revenue systems, close automation)

• Experience with platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, or similar finance tools

• Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery

• Technical fluency with ERPs and analytics platforms (D365 F&O, Snowflake, Power BI, Sigma) sufficient to partner successfully with engineering and data teams

• Ability to operate autonomously on ambiguous, high-impact initiatives

• Strong communication skills and executive presence; comfortable presenting recommendations and tradeoffs to senior stakeholders

• Collaborative, outcome-driven mindset with a passion for continuous improvement

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Job Description

Asbestos Consultant

UK, Leeds/Birmingham – Flexible/Hybrid

Are you motivated by leading technical excellence and shaping new service offerings?

We invite you to bring your proven experience in asbestos consulting to deliver strategic EHS risk management services to clients across a wide range of sectors, throughout the UK and overseas.

This is a great opportunity for candidates who are looking to apply their practical experience and industry knowledge and move into a Senior project management level position to further develop their career. To succeed in this role, you must be BOHS P402, P403, P404, P405 qualified as a minimum with 5 year’s relevant industry experience.

We operate a flexible hybrid working policy and candidates will be based between our Birmingham or Leeds office and home working. There will be an expectation of travel to the  other parts of the UK as part of this role and potential for international travel.

Your new role

As our new Asbestos Consultant, you will be part of a global division of Ramboll, a leading engineering, design and consultancy company. Trusted by clients to manage their most challenging environmental, health and social issues, it has more than 2,100 staff worldwide. Our UK business employs over 250 environmental science professionals in 14 locations and covers a breadth of consulting services structured around compliance, strategy and transactions, impact assessment, new initiatives and sustainability, product safety and stewardship, contaminated land, and Water.

Our clients include UK and global multinationals, local and central government and international institutions. Ramboll operates a flexible working policy, and with this you will be part of an exciting team of experts, who respect each other and work towards a common goal.

You will work in a collaborative, supportive and multidisciplinary environment, contributing to projects across a wide range of sectors including construction, infrastructure, manufacturing and industrial environments. Flexible and hybrid working arrangements are supported, with some travel required for client engagement and site assessments.

Your key responsibilities will be:

• Delivering strategic asbestos risk management services to clients across a wide range of sectors, throughout the UK and overseas
• Providing services to ensure related projects are managed to the highest standard
• Supporting the client/stakeholders supply chain decision making
• Mentoring junior team members
• Business development internally and externally
• Lead Client accounts
• Advising on best practice and policy development
• Dealing with potential exposure incidents
• Management of asbestos surveys and abatement projects
• Development of Asbestos Management Plans and Risk Reporting

About you

We are looking for an experienced and confident occupational hygienist who is motivated by leadership, technical excellence and service development.

Your starting point for constant growth includes:

• Experience in asbestos consulting and management of survey/abatement projects
• Comfortable working in a team, and able to manage own workload
• Ability to deliver a wide range of asbestos risk management solutions
• Strong background in asbestos consultancy and/or project management with over 5 years’ experience within the asbestos industry
• Experience managing large Client accounts
• Understanding of current and emerging asbestos legislation and best practice
• Experience writing proposals, asbestos management plans, registers, policies and procedures
• Technical authority ability to review asbestos survey reports, and other asbestos related documentation
• Understanding of CRM
• Strong interpersonal and communication skills with a focus on client stakeholder and supply chain management
• Previous role as an asbestos subject matter expert (SME) would be desirable
• Certificate of Competence Asbestos (CoCa) would also be advantageous

What we can offer you

• A flexible work environment
• 27 days annual leave plus bank holidays
• Matched pension contributions
• Private medical cover and life assurance
• Commitment to your professional development and career progression
• Leaders guided by Ramboll’s Leadership Principles
• A culture that welcomes you as the unique person you are
• Inspiration from colleagues, clients and meaningful projects
• The long-term thinking of a foundation-owned company

Ready to join us?

Please submit your application and CV online. We invite diversity in all its forms and encourage applicants from all groups to apply.

We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect CV, and Ramboll’s supportive learning culture can help you grow. If this role resonates with you but you don’t meet every requirement, we encourage you to apply.

Do you have any questions?

Contact:

Laura Simmons

Senior Managing Consultant

[email protected]

Laura Simmons | LinkedIn

Adam Bristow

Principal Consultant

[email protected]

www.linkedin.com/in/adam-bristow-afaam-6b6a859a

Work at the heart of sustainable change with Ramboll

Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. Our history is rooted in a clear vision of how a responsible company should act and being open and curious is a cornerstone of our culture. Ramboll employs more than 18,000 people globally across 35 countries. Ramboll experts deliver innovative solutions across Buildings, Transport, Water, Environment & Health, Energy, Management Consulting, and Architecture & Landscape. Combining local experience with global knowledge, we help shape the societies of tomorrow.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment where everyone is able to flourish and reach their potential. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We invite applications from candidates of all backgrounds and characteristics. Please let us know if there are any changes, we could make to the application process to make it more comfortable for you. You can contact us at [email protected] with such requests.​

What if the work you did every day could help change someone’s life? Our mission is simple: Leverage the power of data to radically improve outcomes and enable smarter, life-impacting decisions for Cancer & Rare Disease patients worldwide.

Your mission? Help us tell the world what we’re doing, how, and why.

Are you a brand-first storyteller with the ability to turn complex ideas into compelling, visually engaging narratives? Do you bring experience shaping how innovative companies present themselves externally across websites, collateral, messaging and executive communications? If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS team as our Brand and Storytelling Lead and help us articulate our impact for cancer and rare disease patients worldwide.

Enjoy the flexibility of a hybrid work schedule allowing 2 days PW home working, collaborating closely with colleagues in our Boston-Fenway office to bring ideas to life.

Your mission

As our Brand and Storytelling Lead, you will shape and elevate how SOPHiA GENETICS presents itself to the world. You will help bring a refreshed external identity to life across core company materials, support the evolution of our website structure and messaging, and translate high-level positioning into clear, inspiring copy and visuals. In parallel, you will help maintain external communications and contribute to internal storytelling for major company moments. This is a highly visible role for someone who can move fluidly between strategy and execution, working closely with senior stakeholders to transform concepts and wireframes into polished, high-impact brand assets.

The value you add

• Own and drive key elements of the brand refresh, helping modernize how SOPHiA GENETICS is represented across external-facing channels and materials

• Translate company positioning into compelling messaging, copy and visual storytelling that is clear, differentiated and aligned to our broader mission

• Support the evolution of the corporate website, contributing to page structure, content development, imagery direction and overall narrative flow

• Create and refine corporate-level collateral and presentation materials that improve how we pitch SOPHiA GENETICS to external audiences

• Help maintain external communications and PR activity, including supporting press materials, thought leadership opportunities and executive visibility initiatives

• Contribute to internal communications for key company moments by supporting storytelling, slide development, formatting and visual consistency

We know that every background is different, but to be best set for success we see you bringing:

• Experience in brand marketing, corporate storytelling, creative communications or related fields, with a track record of turning ideas into high-quality external-facing assets
• Experience from a high-growth, innovative tebrand, creative agency, or another environment known for strong modern storytelling would be highly valued
• Strong ability to craft clear, persuasive messaging for complex or technical topics without losing audience engagement
• Demonstrated success building or evolving brand identity, website content, corporate collateral or executive communications
• A portfolio or body of work that shows strong copy, narrative development and visual judgment
• Comfort operating in roles that blend strategy and hands-on execution, from shaping concepts through to delivering finished materials
• Appreciation for how to position sophisticated products or platforms in ways that feel accessible, differentiated and commercially relevant

You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.

Business recognition and accolades include:

• World’s most innovative companies (Top 10)
• World’s smartest companies (Top 50)
• 100 Best Places to Work in Boston
• Top 10 European Tech Startup
• Top 10 European biotechs startup to watch
• Top 25 East-Coast Biotech to watch

Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:

US:

Outstanding Medical, Dental & Vision with 90% Employer Contribution

Company matched 401K at 4%

Company-paid short & long-term disability insurance

FSA commuter benefits

20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays

Free EAP

Our DNA

Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous

Our Virtues

At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action.  We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.

At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal

The Process

We use the power of AI to help our partners make decisions. If you’re utilizing AI in your search and application process, why not use some of these prompts, or read our AI guide.

‘What impact can I expect to have on the world by working at SOPHiA GENETICS?’

‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?’

‘I am a *job title* - What can SOPHiA GENETICS offer my career?’

Apply now with your CV and any supporting information.

Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.

We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilize agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.

Starting Date: ASAP

Location: Boston (3x week onsite)

Contract: Permanent

MA Pay Range: Expert ( $88,000 - $168,000); Lead ($104,000 - $186,000)

Disclaimer: The estimated pay range represents a good faith estimate of what the Company expects to pay a successful applicant for the listed position and applies specifically to candidates based in Massachusetts. Due to various factors, the estimated pay range may vary in other locations.  Should the level or location of the role change during the hiring process, the applicable base range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, job related skills, years of experience, location, relevant education or training, internal equity, and alignment with market data. The range does not include benefits, and if applicable, bonus, commission, or equity.​

A global leader in commercial explosives and blasting technology, with operations across several continents is looking for a Senior Manager Risk & Insurance for their Salt Lake City HQ.

The Role

A newly created corporate position reporting to the VP of Risk and Insurance Global. Based in Salt Lake City and embedded within the Americas leadership team, the Senior Manager will lead enterprise risk management across the Americas (U.S., Canada, Mexico) while contributing to the global risk program, including collaboration with the corporate team abroad.

Responsibilities

• Apply ISO 31000 methodology across business functions including operations, supply chain, finance, legal, and HR

• Facilitate risk assessments and maintain risk registers, dashboards, and reporting for senior leadership

• Identify and monitor critical controls for material operational hazards in a high-hazard industrial environment

• Build trusted relationships with Americas leadership and serve as a collaborative bridge between the global corporate center and the regional team

• Support the global insurance program through U.S. broker/insurer liaison and exposure analysis

• Develop and maintain risk registers, risk dashboards, and risk reporting for senior leadership and governance forums

• Support loss scenario and exposure analysis to inform both risk mitigation strategy and insurance decisions

• Bachelor’s degree in engineering, science, or risk management; technical degrees preferred

• RIMS-CRMP, IRM, or PMI-RMP certification

• 10+ years in enterprise risk management or operational risk within complex industrial environments

• Hands-on experience with ISO 31000 or equivalent ERM frameworks applied across multiple business functions

• Background in nuclear, oil and gas, or mining sectors

• The ability to influence senior stakeholders and navigate a multicultural, matrixed organization

• Spanish language skills a plus

• Able to travel to U.S., Canadian, and Mexican sites with an annual trip to Brisbane

Location:

• This is a hybrid role with 3 days in the office per week required.

• Base salary of $140,000- $160,000 commensurate with experience

• Medical, dental, and vision insurance

• HSA with company contributions

• 401(k)

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

• California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.
• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
• Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
• New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Use of Artificial Intelligence in Recruitment

Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.

To learn more about the firm and about our candidate services - please visit

Executive Recruiters and Headhunters Salt Lake City: Executive Search, Recruitment, and Staffing Services Utah

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.

ABOUT PAGERDUTY

PagerDuty is the AI-driven Operations Cloud trusted by over half of the Fortune 500 and nearly 70% of the Fortune 100 to keep their critical systems running smoothly. What started with three Amazon developers in 2009 has grown into a vibrant global community of 1,200+ Dutonians across five continents. We are engineers, designers, operators, and builders who believe in doing meaningful work that has real impact. We are a Great Place to Work certified organization and consistently recognized for excellence in both technology and culture.

At PagerDuty, every role has a purpose. We move fast, champion our customers, and run together - guided by five core values: Champion the Customer, Run Together, Ack & Own, Take the Lead, and Bring Your Self. If you thrive in an environment where technology problems are solved before anyone notices them, and where your craft directly enables the leaders driving company strategy, you might be our next Dutonian.

THE OPPORTUNITY

PagerDuty is looking for an Executive IT Support Engineer to join our IT Operations team. In this critical, high-impact position, you will act as the primary technology partner for our CEO and Senior Leadership Team (SLT), providing Tier 3+ white-glove service. Your mission is to ensure flawless, continuous technology operations for our executives, whether they are at our San Francisco headquarters, traveling for board meetings and earnings calls, or working from various home environments across global time zones.

In this role, you are far more than a support resource; you are a proactive partner and trusted advisor tasked with anticipating points of failure before they impact productivity. You will take full end-to-end accountability for the technology ecosystem within the Office of the CEO, maintaining the highest levels of discretion and a calm presence. By blending Tier 3+ technical expertise with a service-oriented mindset, you will ensure that technology remains seamless for our executive leaders.

Based in our San Francisco office, this position requires an onsite presence four days a week, with the flexibility for travel to provide mobile support to the executive leadership team as needed.

KEY RESPONSIBILITIES

Executive Technology Ownership

• Provide Tier 3+ white-glove technical support to the CEO, C-Suite, SLT, and Executive Assistants - ensuring prompt, seamless resolution of hardware, software, connectivity, and AV issues.
• Take full end-to-end accountability for the technology experience across office, home, and mobile environments for the Office of the CEO.
• Proactively monitor systems, anticipate points of failure - especially during critical business cycles and travel schedules - and resolve issues before they surface.
• Build and maintain detailed technical run-books and travel-ready “Go-Kits” so that executive support remains consistent and predictable regardless of location or time zone.

Meeting Reliability & AV Operations

• Own the “success of the session” - conduct rigorous pre-flight AV testing and manage complex hybrid meeting configurations for board meetings, earnings calls, all-hands events, and keynote presentations.
• Provide real-time, on-site technical presence during high-stakes executive meetings and events.

AI & Productivity Tools

• Collaborate with IT and the wider Technology group to implement and refine AI-driven tools and agentic platforms customized for executive requirements.
• Support the automation of standard executive processes and enhance senior-level decision-making through the use of intelligent technology solutions.

Technical Operations

• Provision, manage, and sustain macOS and Windows environments, utilizing JAMF and Intune Autopilot for executive-level device deployment.
• Manage and assist with enterprise SaaS ecosystems, including Google Workspace,  Microsoft 365, Slack, Zoom, Okta, and associated platforms.
• Oversee IT hardware assets, manage procurement, and ensure the swift repair or replacement of equipment.

Identity, Security & Access

• Manage executive identity and access - balancing high-security requirements with low-friction daily workflows, troubleshooting authentication issues, and ensuring Okta and MS Entra best practices are maintained.
• Enforce IT security policies and best practices across all executive-managed devices and accounts.
• Execute timely employee onboarding and offboarding, including provisioning and de-provisioning of devices, accounts, and access.

Service Management & Collaboration

• Use JIRA Service Management to triage, acknowledge, and resolve tickets in alignment with aggressive SLA standards appropriate for executive-level support.
• Collaborate with IT Operations globally (EMEA, APAC, LATAM, USA) on projects, platform rollouts, and process improvements.
• Participate in infrastructure upgrade cycles, technology refresh programs, and IT-wide initiatives.

WHAT YOU’LL BRING

Required Experience & Skills

• 5+ years of IT support experience, including a minimum of 3 years providing white-glove, dedicated support to C-Suite executives or senior leadership in a fast-paced technology environment.
• Advanced expertise in macOS as the primary platform, with solid Windows proficiency in enterprise environments.
• Deep hands-on knowledge of MDM platforms (JAMF and Intune),  Zoom A/V hardware, and complex networking environments.
• Strong proficiency administering enterprise SaaS applications - Google Workspace, Microsoft 365, Slack, Okta, and other productivity platforms.
• Solid grounding in networking fundamentals: DNS, DHCP, VPNs, VLANs, and firewall configurations.
• Demonstrated track record of proactive maintenance, detailed documentation, and disciplined follow-through.
• Exceptional interpersonal skills - calm under pressure, decisive, and highly discreet. You understand the nuances of operating with the Office of the CEO.
• Strong organizational skills and the ability to manage multiple, competing priorities in a globally distributed, fast-paced environment.
• Knowledge of IT security best practices and ITIL principles.

Bonus If You Have

• Experience deploying or optimizing AI productivity tools and agentic platforms for executive or high-profile users.
• Demonstrated success mentoring junior IT staff, managing escalations, and improving Helpdesk workflows through automation and process optimization.
• Bachelor’s degree in Information Technology or a related field.
• Relevant certifications: Apple, JAMF, CompTIA A+, Network+, ITIL, or equivalent vendor-specific credentials.
• Flexibility and availability to provide on-call support during critical business cycles (earnings, board meetings, major launches).

WHY PAGERDUTY

At PagerDuty, you’ll do career-defining work that matters. Here’s what being a Dutonian means:

• High visibility and direct impact - you’ll support the leaders driving PagerDuty’s global strategy and execution.
• Competitive pay so you share in the company’s success.
• Comprehensive medical coverage starting on day one.
• Generous paid time off, dedicated Wellness days, and parental leave.
• Career and leadership development programs designed to help you grow.
• An award-winning culture: Great Place to Work certified™, Fortune’s Best Workplace in Technology, and more.
• A flexible, open environment where bringing your full self to work is not just welcome - it’s expected.

Salary Range: $95,000 - $144,100

Hesitant to apply?

We encourage you to submit your resume even if you don’t meet every requirement. We value potential and consider each candidate’s full professional story. Whether you’re exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia

Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon

United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty’s Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detailed-oriented while multitasking across various exciting project scopes

Responsibilities

• Design and develop automated workflows and solutions to streamline repetitive financial tasks and boost efficiency
• Analyze blockchain & financial data and identify trends to support strategic decisions
• Collaborate with cross-functional teams including Engineering, Products etc. to develop or refine tech-driven financial solutions
• Prepare reports and dashboards using tools like Excel, SQL, or Python to visualize insights
• Integrate AI models into business processes, ensuring practical application and measurable outcomes
• Communicate initiative progress and results to senior leadership, focusing on business value and strategic alignment

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or related disciplines
• 7 years + of experience in data analytics, automation, or advanced data solutions
• Solid experience in ETL processes and BI tools (e.g., Tableau, Power BI, etc.)
• Excellent proficiency in writing complex SQL and complicated business data logic
• Solid understanding of financial products and markets
• Good knowledge of FinTech trends like Blockchain, Digital Payments, and AI in Finance
• Strong communication and stakeholder management skills
• Detail-oriented with the ability to manage multiple high-priority projects in a high-growth environment
• Passionate about Crypto and the growth of digital assets
• Excellent command of spoken and written English

#LI-CW1

#LI-Hybrid

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us - our internal mobility program offers employees a new scope.

Work Perks: crypto.com visa card provided upon joining

Are you ready to kickstart your future with us?

Benefits

Competitive salary

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Work Perks: crypto.com visa card provided upon joining

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 150 million customers and is the world’s fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

The Ads DSE team builds the core capabilities that power Instacart’s off-platform advertising, secure data collaboration (cleanrooms), automated taxonomy management, and their associated platform foundations. We are hiring a Senior Engineer II (L6) to co-own the technical roadmap, modernize our data solutions infrastructure, scale off-platform integrations and measurement capabilities, extend our cleanroom collaboration capabilities, and automate taxonomy change management workflows. This role is pivotal for cross-team collaboration, developer productivity, and AI-driven development initiatives.

You are a senior technical leader who designs and ships scalable, data‑intensive systems; drives cross‑team execution; and raises engineering standards. You’ll partner closely with Product, Data Science, Data Platform, and Governance teams to build reusable abstractions and deliver high‑impact features across our pillars: Off‑platform, Data collaboration (cleanrooms), Ads Taxonomy, Platform, and New Initiatives (AI). You will mentor L4/L5 engineers, act as an IC tech lead (no direct reports), and help define a future on‑call model and SLOs.

About the Job

• Technical leadership and roadmap

  • Lead architecture for reusable, scalable systems across off‑platform workflows, cleanrooms, taxonomy automation, and the Ads Data Solutions Platform.
  • Evolve core abstractions, testing, CI/CD, observability, and cost efficiency; proactively drive modernization.
  • Propose and drive initiatives on behalf of engineering management; align stakeholders and manage dependencies.

• Pillar execution

  • Off‑platform: expand and harden integrations with external advertising platforms; design privacy-forward activation and identity workflows; reduce reliance on third-party intermediaries; and build measurement ingestion pipelines for performance signals such as reach, frequency, and conversions.
  • Data collaboration (cleanrooms): extend our cleanroom orchestration and governance tooling (multi-cleanroom support, policy enforcement), develop reusable query templates and partner configurations, optimize pipelines for cost and performance, and scale secure data collaboration deployment and management.
  • Ads Taxonomy: lead intake automation (UI + backend) and release workflow improvements to reduce manual effort and cycle time.
  • Platform: assist with platform modernization and developer tooling improvements; contribute to an on‑call/SLO strategy as we mature operations.

• AI‑first engineering

  • Use AI‑assisted tools daily for design, coding, tests, and docs; define team prompt patterns and workflows; identify AI opportunities in internal tools and ops.

• Product quality, privacy, and security

  • Translate ambiguous requirements into pragmatic phases (POC, pilot, production) with clear SLAs/SLOs.
  • Champion security‑by‑design, data governance, and privacy compliance (e.g., GDPR/CCPA) across pipelines.

• Mentorship and collaboration

  • Mentor engineers up to L5; set code quality and review standards.
  • Build cross‑team partnerships (Ads Manager, Measurement Science, Data Platform, Privacy/Legal, and external platforms).

About You

Minimum Qualifications

• Proven senior‑level impact

  • 8+ years of software engineering experience (typically 10+ for this level) delivering and operating large‑scale backend/data systems; led cross‑team projects and architectural decisions.

• Backend and data engineering

  • Strong in Python and one of Ruby or Go; services/APIs (REST/gRPC); integrations with third‑party APIs (e.g., Meta, Google, The Trade Desk).
  • Data pipelines with DBT and Airflow; Spark/Databricks; advanced SQL and performance tuning.
  • Snowflake and AWS experience; cost‑aware design; workflow orchestration (e.g., Temporal) and event‑driven patterns.

• Ads/cleanrooms/privacy

  • Experience with ad‑tech/programmatic and measurement integrations; cleanrooms (Snowflake DCR, shares/listings); identity/matching (UID2, RampID) and deconfliction.
  • Working knowledge of privacy and compliance practices (GDPR/CCPA) in data workflows.

• Platform excellence

  • CI/CD, containers, test strategy; observability (metrics/logs/tracing) with tools like Datadog; incident readiness and SLO thinking.

• AI fluency (must‑have)

  • Demonstrated, recent hands-on use of AI‑assisted development tools (e.g., GitHub Copilot, Cursor, OpenAI‑based assistants) to improve speed and quality.
  • Experience defining reusable prompts/workflows for team use and contributing to AI‑enabled internal tools or automation.
  • Ability to evaluate when to apply AI vs. deterministic systems; familiarity with evaluation, guardrails, and security/privacy implications in AI usage.

• Collaboration and communication

  • Clear technical writing; stakeholder management; ability to drive consensus and unblock execution.

Preferred Qualifications

• Direct experience with UID2/TTD integrations, Roku/Pubmatic/NBCU, or Meta Advanced Analytics/Google ADH pipelines.
• Catalog/taxonomy, entity lineage, or custom hierarchy systems.
• Snowflake governance patterns, partner data collaboration at scale.
• Vendor/partner management and external API certification programs.
• Building AI‑powered internal tools (e.g., Slackbots, data assistants).

Why this role is a great opportunity….

• Lead foundational, high‑visibility initiatives and translate them into measurable impact on revenue, efficiency, and partner adoption.
• Co‑own the technical roadmap with scope to define abstractions, standards, and AI‑first workflows across multiple pillars.
• Ship impactful features end‑to‑end: direct UID2 activation, Share Manager extensions, taxonomy intake automation, and platform modernization.
• Collaborate with strong cross‑functional partners and enjoy occasional trips to our Toronto office to connect with the broader engineering community.
• Help define our future on‑call model and operational excellence standards as we scale.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$196,000—$207,000 USD

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

Founded in Boston in 2011, and reaching unicorn status in 2018, Formlabs is nowvalued at 2Bn dollars and is one of the leading 3D printer manufacturers in the world. In the Budapest office we are seeking a seasoned Mobile Developer who will define and build mobile applications that transform how users manage, track, and engage with their 3D printers.

The Job:

• Build and deliver brand new mobile application(s)
• Guide foundational technical decisions
• Apply modern software design processes, tools, and testing methodologies to deliver robust, high-quality software
• ​​Write highly maintainable and well-tested code while developing features end-to-end
• Contribute to improving the architecture and code quality of the application
• You will work closely with experienced product managers, to implement and launch features that address the needs of our customers

You:

• Bsc degree or equivalent in Computer Science
• 5+ years of professional mobile application development, React Native experience
• Hands-on experience with both native (iOS/Android) and cross-platform( React Native) development
• High degree of autonomy with the ability to make complex product and architectural decisions—and confidently communicate and justify them to leadership
• Excellent collaboration skills and ability to work effectively across departments (e.g., Product, Design, Cloud, Hardware, QA)
• Have a portfolio of captivating and relevant reference projects of delivered mobile applications

Bonus Skills:

• Passion for 3D printing and emerging technologies
• Experience in a fast-growing startup environment

We Offer:

• Hybrid work
• Catered lunch at the office 3 days per week
• Private health insurance with Medicare (Blue package + hospital coverage)
• A monthly or quarterly public transportation pass for Budapest
• Shares in the company (we’re a double unicorn company!)
• Free beverages and snacks at the office
• All You Can Move sports pass with 7000 HUF monthly allowance
• Free 3D prints
• An inclusive, dog-friendly office with diverse and inspiring colleagues
• Development opportunities both in-house and off-site
• Fun team events

We build amazing things. Come join us!

We are an equal opportunity employer and value diversity in our company.  We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don’t check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Your personal data is processed in accordance with our Privacy Policy. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at  privacy@formlabs.com.

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

The Role

We’re hiring a strategic and commercially astute Enterprise Customer Success Manager to lead the end-to-end lifecycle for our most complex and valuable customers.

Based in Sydney, Melbourne, New York, or London, you’ll own a portfolio of 3 to 6 large hospital systems, health networks, and strategic healthcare organisations (250+ users each), serving as a trusted strategic partner who shapes deployment strategy, drives measurable clinical and operational outcomes, and expands Heidi’s footprint across multi-site enterprises.

This is a senior role. You’ll work closely with Implementation Specialists and Account Executives from pre-sales through to long-term value realisation, balancing strategic partnership with hands-on execution.

What you will do

• Own the enterprise lifecycle: Lead the full customer relationship from pre-sales scoping and pilot design through implementation, adoption, expansion, and renewal. Build success plans that map customer goals to measurable clinical and operational outcomes.

• Build executive partnerships: Earn trusted, long-term relationships across C-suite (CIO, CMO, COO, CEO), clinical leadership, IT, and operations. Tailor your engagement to what each stakeholder cares about.

• Lead multi-site rollouts: Drive sophisticated implementations with formal governance, detailed plans, and cross-functional coordination. Manage workflow change through structured reinforcement: training waves, competency assessments, and coaching.

• Engage in pre-sales and pilots: Work alongside Account Executives and Implementation Specialists to shape deployment strategy, scope pilots for success, and run customer-facing demos when needed.

• Translate data into action: Synthesise enterprise usage and outcome metrics into clear narratives. Adjust depth and style for IT, ops, and exec audiences. Use data to decide where to intensify training, redesign workflow, or expand.

• Own commercial outcomes: Lead renewal conversations with strong value narratives. Identify and execute expansion opportunities backed by adoption maturity and outcome data. Partner with AEs to close.

• Prove value: Build evaluation frameworks for pilots and rollouts grounded in clinical and operational KPIs. Use outcome data to shape multi-year value narratives that strengthen commercial positioning.

• Orchestrate cross-functionally: Provide concise, complete context to Product, Engineering, Implementation, GTM, and Support. Surface risk early, drive decisions during ambiguity.

• Shape the playbook: Contribute to the frameworks, tools, and ways of working that turn complex enterprise programmes into scalable, repeatable rollouts.

What we will look for

• Experience: 5+ years in SaaS customer success or client-facing roles, with at least 3 years managing enterprise accounts (250+ users, high-value ARR).

• Full-lifecycle ownership: Proven track record across scoping, implementation, adoption, expansion, and renewal in complex enterprise environments.

• Executive presence: Builds trusted relationships with C-suite, clinical leaders, and technical stakeholders. Earns credibility quickly.

• Change management: Experience leading multi-site rollouts that drive genuine behaviour change and sustained adoption.

• Commercial acumen: Strong on expansion, complex renewals, and contributing to NRR and portfolio growth.

• Data-driven: Translates usage patterns and outcomes into strategic insights for customers and internal teams.

• Communication range: Adapts depth and style fluently from frontline clinicians to board-level executives.

• Pre-sales comfort: Willing and able to scope deals, design pilots, and run demos alongside Sales.

• Healthcare a bonus: Familiarity with clinical workflows, hospital systems, or large health networks helps you ramp faster.

The Way We Work

1. Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

2. Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

3. Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

4. Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us

• Flexible hybrid working, with 3 days in the office

• Monthly $150 AUD benefit to invest in your physical and mental wellbeing

• Recharge Days after major milestones and busy periods

• A generous personal development budget of $1000 AUD per annum

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• A one-time home office setup contribution

• 26 weeks paid parental leave for primary carers, 18 weeks for secondary carers

• A fertility support benefit of $10,000 AUD covering IVF, egg freezing or sperm freezing

• 10 days per year dedicated to supporting clinicians in maintaining accreditation

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and welcome all applicants as we’re committed to promoting a culture of opportunity for all.