Customer support specialist provides proactive assistance to practitioners and patients across multiple channels while maintaining high CSAT and QA scores.

Customer success specialist handles 25+ customer contacts daily across channels, resolves practitioner and patient inquiries, and maintains 90%+ satisfaction metrics for a health tech platform.

Triage and resolve technical support tickets, conduct customer discovery calls, and prepare handoffs for senior engineers at a fintech identity risk platform.

Triage and resolve customer support tickets, conduct discovery calls to clarify technical issues, and hand off complex cases to senior engineers.

Triage and resolve customer support tickets, conduct discovery calls to clarify technical issues, and prepare handoffs to senior engineers for complex cases.

Senior associate guides new eCommerce advertising clients through onboarding, setting up platform features, managing campaigns temporarily, and training them to operate independently.

Onboard new eCommerce advertising clients by setting up platform features, temporarily managing campaigns, and training them on Pacvue's software suite.

Onboarding Specialist guides customers through product implementation and troubleshooting, serving as the first point of contact for technical enablement and customer success.

Onboarding Specialist supports customer implementation and enablement of AI-powered communications products, serving as first point of contact for technical troubleshooting and product expertise.

Enterprise CSM drives platform adoption and consumption growth across large enterprise accounts through executive relationships and strategic business reviews.

Provide technical support to Formlabs customers, distributors, and resellers across EMEA via phone, email, and chat, while educating them on 3D printer troubleshooting and technical knowledge.

Manages medical device complaint intake, gathers information from customers and stakeholders, and ensures timely reporting compliance for regulatory requirements.

Resolve technical and business support inquiries from customers and resellers across EMEA via phone, email, and chat while providing technical training on 3D printing equipment.

Senior Support Consultant providing technical assistance, troubleshooting, and application support to NEC Housing customers while following ITIL best practices.

Technical customer success engineer manages onboarding, adoption, and strategic relationships with enterprise customers using observability and AI technologies.

Embed with enterprise customers to drive AI platform adoption through champion programs, custom training, and strategic activation initiatives.

Technical customer success engineer manages strategic customer relationships, handles onboarding and enablement, and drives adoption of observability and agentic AI solutions.

Customer success professional who embeds with enterprise clients to drive AI platform adoption, build internal champion networks, and translate business objectives into measurable AI outcomes.

Monitor production systems, provide Tier 1 troubleshooting support for Point of Sale solutions, and coordinate communication between internal teams and vendors.

Embed with enterprise customers to drive AI platform adoption through custom solutions, champion networks, and strategic activation programs.