Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we’ve raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you’re driven by innovation and ready to make an impact at scale, we’d love to hear from you.

What you’ll do

We are looking for an AI Deployment Strategist to join our growing team. In this role, you will work directly with customers to design, build, and deploy AI-powered planning solutions using Pigment.

This is a highly cross-functional role at the intersection of engineering, data, and business problem-solving. You will own the end-to-end implementation of Pigment’s AI capabilities for strategic customers — from translating business problems into models, to deploying agentic AI solutions in production.

You will play a key role in shaping how organizations leverage Pigment to transform their planning processes, while acting as a critical feedback loop between customers and our Product and Engineering teams.

What you’ll work on

Build & deploy AI-powered solutions

• Translate complex business problems into scalable Pigment models using AI agents, formulas, dimensions, and advanced logic

• Design, build, and deploy custom AI agents tailored to customer workflows and decision-making processes

• Own end-to-end implementation of Pigment for key customers

Work directly with customers

• Partner with business and technical stakeholders to rethink processes and design AI-driven solutions

• Act as a trusted advisor, guiding customers on best practices

• Drive adoption and ensure customers maximize value from Pigment

Prototype & innovate

• Develop prototypes and experimental AI use cases to solve emerging customer needs

• Test and iterate on new approaches to agent-based planning and automation

Bridge product, engineering, and customers

• Collaborate closely with Customer Success, Solutions Architects, and Product teams

• Translate customer feedback into clear product requirements and specifications

• Contribute to the evolution of Pigment’s AI capabilities

Enable and scale

• Train users and teams on Pigment features, modeling best practices, and scalable system design

• Help define repeatable patterns and frameworks for AI deployments across customers

What we’re looking for

Required

• Engineering or computer science degree from top tier institution

• 2–5 years in a technical, client-facing, or implementation role, such as:

  • Forward Deployed Engineer

  • Data Scientist / AI Engineer

  • Solutions Architect / Solutions Engineer

  • Technical or Implementation Consultant

• Strong analytical and problem-solving skills with experience in:

  • Data modeling, analytics, or business logic design

  • AI / ML concepts or applied data workflows

• Proficiency with:

  • Formulas, logic, and structured modeling

  • Programming (Python, SQL, or similar is a plus)

• Familiarity with:

  • SaaS platforms or planning tools

  • APIs, data pipelines, and system integration concepts

• Ability to manage multiple stakeholders and projects in fast-paced environments

• English fluency

Nice to have

• Background in FP&A, financial modeling, or business planning workflows

• Prior experience with Pigment or similar platforms

• Additional European language(s)

What success looks like

• Customers successfully deploy and adopt AI-powered planning workflows

• Innovative agentic AI solutions are built and scaled across use cases

• You are seen as a trusted technical partner by customers

• Strong feedback loops drive continuous product improvement

• Repeatable patterns emerge to scale AI deployments across Pigment customers

#LI-HYBRID

#LI-LS1

What we offer

• Competitive package
• Stock options to ensure you have a stake in Pigment’s growth
• The best health insurance with Alan Blue, entirely free for you and your family
• Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
• Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France
• A Learning Stipend per year, for you to develop into areas that amplify impact for your careers or personal development
• Remote work stipend to have the best work station possible at home
• Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
• High-end equipment (based on stock/availability) to do your work in the best conditions

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace.  All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability,  sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we’ve raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you’re driven by innovation and ready to make an impact at scale, we’d love to hear from you.

What you’ll do

We are looking for an AI Deployment Strategist to join our growing team. In this role, you will work directly with customers to design, build, and deploy AI-powered planning solutions using Pigment.

This is a highly cross-functional role at the intersection of engineering, data, and business problem-solving. You will own the end-to-end implementation of Pigment’s AI capabilities for strategic customers — from translating business problems into models, to deploying agentic AI solutions in production.

You will play a key role in shaping how organizations leverage Pigment to transform their planning processes, while acting as a critical feedback loop between customers and our Product and Engineering teams.

What you’ll work on

Build & deploy AI-powered solutions

• Translate complex business problems into scalable Pigment models using AI agents, formulas, dimensions, and advanced logic

• Design, build, and deploy custom AI agents tailored to customer workflows and decision-making processes

• Own end-to-end implementation of Pigment for key customers

Work directly with customers

• Partner with business and technical stakeholders to rethink processes and design AI-driven solutions

• Act as a trusted advisor, guiding customers on best practices

• Drive adoption and ensure customers maximize value from Pigment

Prototype & innovate

• Develop prototypes and experimental AI use cases to solve emerging customer needs

• Test and iterate on new approaches to agent-based planning and automation

Bridge product, engineering, and customers

• Collaborate closely with Customer Success, Solutions Architects, and Product teams

• Translate customer feedback into clear product requirements and specifications

• Contribute to the evolution of Pigment’s AI capabilities

Enable and scale

• Train users and teams on Pigment features, modeling best practices, and scalable system design

• Help define repeatable patterns and frameworks for AI deployments across customers

What we’re looking for

Required

• Engineering or computer science degree from top tier institution

• 2–5 years in a technical, client-facing, or implementation role, such as:

  • Forward Deployed Engineer

  • Data Scientist / AI Engineer

  • Solutions Architect / Solutions Engineer

  • Technical or Implementation Consultant

• Strong analytical and problem-solving skills with experience in:

  • Data modeling, analytics, or business logic design

  • AI / ML concepts or applied data workflows

• Proficiency with:

  • Formulas, logic, and structured modeling

  • Programming (Python, SQL, or similar is a plus)

• Familiarity with:

  • SaaS platforms or planning tools

  • APIs, data pipelines, and system integration concepts

• Ability to manage multiple stakeholders and projects in fast-paced environment

Nice to have

• Background in FP&A, financial modeling, or business planning workflows

• Prior experience with Pigment or similar platforms

• Additional European language(s)

What success looks like

• Customers successfully deploy and adopt AI-powered planning workflows

• Innovative agentic AI solutions are built and scaled across use cases

• You are seen as a trusted technical partner by customers

• Strong feedback loops drive continuous product improvement

• Repeatable patterns emerge to scale AI deployments across Pigment customers

#LI-HYBRID

#LI-LS1

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace.  All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability,  sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Cority

Cority helps customers see and prevent risks across their operations in real time. Our EHS+ platform converges people, data, and AI agents to provide a clear view of information people can trust, automate workflows that make people more impactful, and deliver personalized insights and expertise to improve decision-making. While most solutions respond to risks one at a time, Cority helps prevent them across environmental management, employee health, safety, quality, and sustainability. For 40 years, Cority has been the market leader in EHS+, recognized by top analysts and trusted by more than 1,500 of the most complex organizations worldwide. Cority has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.

About the Role:

We’re hiring a hands-on marketing operator to drive how AI, data, and systems drive pipeline growth and process efficiency.

You will define how AI is adopted across the marketing team, turning experimentation into repeatable workflows that improve output, speed, and quality. At the same time, you will own the systems, data, and infrastructure behind pipeline generation, ensuring marketing’s impact is measurable, visible, and trusted across the business.

This is a builder role with high visibility. You will work across marketing and RevOps, with direct influence on pipeline performance and how the team operates day to day.

Key Responsibilities:

Scale AI Across Marketing

• Design and implement AI-driven workflows that improve campaign execution, content production, and operational efficiency

• Turn one-off AI experiments into scalable, repeatable systems the team can run independently

• Measure the impact of AI initiatives on pipeline and team productivity, and scale what works

• Lead a structured crawl-walk-run adoption model that brings the full team along

• AI workflows are embedded across the marketing team and tied to measurable efficiency gains

• See marketing as an impactful player throughout the customer acquisition process and lean in to the ideal prospect journey to create an efficient and effective experience

Own Demand Infrastructure

• Own end-to-end funnel performance, identifying and resolving breakdowns before they impact pipeline

• Ensure data integrity, tracking accuracy, and system reliability across all campaigns

• Build and maintain consistent reporting across the Marketing team that provide clear, actionable visibility into pipeline performance

• Partner with Revops to evolve tech stack, including Marketo, Salesforce, ON24, Cvent, Qualified, and Asana

Align Marketing and Revenue Operations

• Partner with RevOps to define and standardize lifecycle stages, attribution models, and shared success metrics

• Ensure marketing’s contribution to pipeline is clearly measured and communicated

• Handle marketing-specific system configuration, troubleshooting, and reporting

• Stay current on platform capabilities to maximize value from existing tools

Qualifications:

• 7–10+ years in B2B SaaS marketing operations or demand operations

• Deep, hands-on experience with marketing tech stack, including Marketo and Salesforce

• Proven track record improving pipeline performance through systems, data, or automation

• Experience deploying AI or automation into real marketing workflows with measurable results

• Strong understanding of demand generation, funnel mechanics, and revenue attribution

• Ability to operate both strategically and tactically and work across teams including Marketing, BDR, Revenue Operations, and GTM teams

• Experience applying LLMs to real marketing use cases

• Strong prompt design skills and ability to structure reusable workflows

• Clear point of view on build vs buy decisions

• Experience integrating AI into workflows with appropriate human oversight

• Familiarity with ON24, Cvent, Qualified, and Asana

• Applies a curiosity-driven growth mindset to identify opportunities and drive innovation across marketing systems and workflows

Why This Role:

• Direct impact on pipeline and business performance leveraging your expertise to set the agenda

• Ownership across AI adoption and demand infrastructure

• High visibility with leadership and cross-functional teams

• Opportunity to define how a modern marketing team operates with AI at its core

• Strong team culture with highly skilled individuals who all strive towards the goal of an innovative and dynamic marketing motion

WHAT’S IN IT FOR YOU?

·An opportunity to work in a values-driven, performance oriented, dynamic and growth focused culture

·We support a remote working environment with a one-time home office allowance and subsidized monthly internet allowance

·Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan etc.)

·Annual fitness allowance

·Mental health support provided through access to Calm Premium meditation app and access to Talkspace

·Access to Udemy, internal training programs, annual training allowance and certifications (if applicable), and High Talent Programs

Cority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected].

About the Client A fast-growing, remote-first AI company builds an AI sales assistant that qualifies leads, schedules appointments, and engages prospects across channels for real estate teams worldwide.

About HealthCare.com

HealthCare.com is one of America’s fastest-growing insurtechs — and we’re on a mission that actually matters. We’ve combined advanced technology and data science to build smarter, more personalized health insurance products that cut through the confusion and put the right coverage in the hands of the people who need it. Less guesswork. Better decisions. Real outcomes.

We’ve helped millions of Americans find the right plan, raised over $200M, and built proprietary technology that’s rewriting the rules of an entire industry.

If you’re ready to do the most meaningful work of your career alongside a team that’s genuinely fired up about it — welcome home.

About The Role

We are seeking a highly technical and pragmatic Senior Applied AI / Data Scientist to help scale AI-enabled systems, analytics workflows, and internal data applications across the organization.

This is not a traditional research-focused data science role. The ideal candidate is someone who can bridge business problems, analytics, engineering, and modern AI tooling to rapidly prototype and operationalize high-impact solutions.

What You’ll Do

You will work closely with Data Engineering, Analytics, Product, and business stakeholders to:

• Build AI-assisted workflows and internal tooling

• Prototype and productionize LLM-enabled applications

• Develop scalable analytics and decision-support systems

• Improve self-service data access safely and responsibly

• Reduce operational burden through automation and intelligent systems

• Help evolve internal governance and semantic consistency practices

The environment is fast-moving, ambiguous, and highly collaborative. Success in this role requires strong systems thinking, ownership mentality, technical versatility, and the ability to operate independently with limited oversight.

Who You Are

• 5+ years of experience in Data Science, Analytics Engineering, Applied AI, ML Engineering, or related technical roles

• Strong Python and SQL skills

• Experience building production-facing data or AI systems

• Experience working with LLMs, AI tooling, orchestration frameworks, RAG systems, or AI-enabled workflows

• Ability to independently scope and execute ambiguous technical projects

• Strong communication skills with technical and non-technical stakeholders

• Experience working in cloud-based data environments

• Strong systems thinking and debugging ability

• Comfortable operating in fast-moving and evolving environments

Nice To Have

• Experience with Snowflake, Airflow, dbt, AWS, or modern analytics stacks

• Experience with vector databases, embeddings, semantic search, or knowledge systems

• Exposure to healthcare, fintech, marketplace, or other regulated/sensitive data domains.

• Experience building internal tooling or developer productivity systems

• Startup or high-growth company experience

• Experience working across Data Engineering and Analytics functions

• Experience evaluating AI governance, safety, or operationalization concerns

Working at HealthCare.com

Great work deserves great rewards. Here’s what’s waiting for you:

• Health insurance that actually makes sense — Florida Blue PPO or HSA plan, and we put money in your HSA ($2K for you, $4K if you’ve got a family). You’re literally in the business of healthcare. You deserve good coverage.

• Dental & vision — Delta Dental, Aetna, or Guardian for your teeth. Aetna/VSP for your eyes. We’ve got your whole face covered.

• 401(k) with a match — contribute 6%, we kick in 3%. Eligible upon hire. Your future self will thank you.

• PTO that respects your life — 15 days a year to start, rolls over, and you don’t have to beg for it. Plus paid holidays, because obviously.

• 8 weeks paid parental leave — new baby, new adoption, new chapter. Take the time. We mean it.

• Free EAP — confidential support for life’s messier moments. Mental health, legal questions, financial stress — covered, no cost, no judgment.

• Life & AD&D insurance — company-paid, because we’ve got your back.

• Working Advantage — free access to exclusive discounts on Disney, Six Flags, NFL tickets, hotels, streaming, dining, and hundreds more. Work hard, play harder.

Our Commitment

At HealthCare.com, we believe a diverse and inclusive team makes us stronger — and better at serving the people who rely on us. We’re committed to recruiting, developing, and retaining talent from a wide range of backgrounds and to building a workplace where everyone can do their best work.

HealthCare.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing innovative course offerings.

We’re looking for a highly organized and dependable Operations Coordinator, AI & Automation to join our team. You will support the Production team by taking ownership of admin and coordination-driven work so producers can focus on instructor relationships and product development.

This job is for you if you are

• Have experience using AI tools and building automations

• A highly organized and detail-oriented person who enjoys bringing structure to complex workflows

• Quick to learn and comfortable picking up new processes, tools, and systems

• Reliable with follow-through and able to manage coordination-heavy work with consistency

• Proactive with reminders, follow-ups, and flagging blockers before they become issues

• Able to juggle multiple timelines at once

• A collaborative team player who enjoys supporting others and helping operations run smoothly

Responsibilities

• Support relaunch planning and coordination across teams, including timelines, task tracking, and internal handoffs

• Coordinate cross-launch and cross-sell setup to ensure dependencies are covered

• Assist with legal and documentation workflows by collecting inputs, preparing drafts, organizing files, and tracking signature status

• Create first drafts of supporting materials such as comparison sheets, brochures, employer guides, and other course resources

• Own reminders, follow-ups, and recurring admin tasks across the course lifecycle

• Prepare draft recommendation letters and route them for final review and approval

• Help improve consistency and efficiency in how Production workflows are managed

• 6+ months of experience in operations, coordination, administration, project support, or a similar role

• Experience using AI tools and building automations, have willingness to actively explore and implement AI tools and automations in day-to-day work

• English proficiency at a B2 level

• Strong organizational skills and close attention to detail

• Ability to manage multiple tasks and timelines with reliability and accuracy

• Comfort working independently with minimum supervision

• Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives.

• Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.

• Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.

• Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.

Why You Should Join ELVTR

• Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosity.
• Impactful Work: Contribute to a mission that is reshaping the future of online education.
• Professional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company.

Join Us

If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing innovative course offerings.

We’re looking for a highly organized and dependable AI-Enabled Operations Specialist to join our team. You will support the Production team by taking ownership of admin and coordination-driven work so producers can focus on instructor relationships and product development.

This job is for you if you are

• Have experience using AI tools and building automations

• A highly organized and detail-oriented person who enjoys bringing structure to complex workflows

• Quick to learn and comfortable picking up new processes, tools, and systems

• Reliable with follow-through and able to manage coordination-heavy work with consistency

• Proactive with reminders, follow-ups, and flagging blockers before they become issues

• Able to juggle multiple timelines at once

• A collaborative team player who enjoys supporting others and helping operations run smoothly

Responsibilities

• Support relaunch planning and coordination across teams, including timelines, task tracking, and internal handoffs

• Coordinate cross-launch and cross-sell setup to ensure dependencies are covered

• Assist with legal and documentation workflows by collecting inputs, preparing drafts, organizing files, and tracking signature status

• Create first drafts of supporting materials such as comparison sheets, brochures, employer guides, and other course resources

• Own reminders, follow-ups, and recurring admin tasks across the course lifecycle

• Prepare draft recommendation letters and route them for final review and approval

• Help improve consistency and efficiency in how Production workflows are managed

• 6+ months of experience in operations, coordination, administration, project support, or a similar role

• Experience using AI tools and building automations, have willingness to actively explore and implement AI tools and automations in day-to-day work

• English proficiency at a B2 level

• Strong organizational skills and close attention to detail

• Ability to manage multiple tasks and timelines with reliability and accuracy

• Comfort working independently with minimum supervision

• Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives.

• Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.

• Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.

• Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.

Why You Should Join ELVTR

• Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosity.
• Impactful Work: Contribute to a mission that is reshaping the future of online education.
• Professional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company.

Join Us

If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

About Us

Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.

Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits

We also recognize the importance of giving back and making a difference in the communities where we live and work. That’s why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.

The ideal candidate for Virtuous embodies our values by:

• Asking questions with a spirit of curiosity

• Giving feedback freely with candor & grace, welcoming it in return

• Displaying a passion for philanthropy and technology

• Serving with joy. Everyone is willing to make the coffee!

• Celebrating the wins & milestones of others

• Assuming good intent & demonstrating trust in others

• Pursuing relationships with people different from themselves & creates space to be human

Find our core values & more here.

Position Summary

Virtuous is hiring an IT Systems & Automation Engineer to help build and scale the internal systems that power a distributed, cloud-first organization. This role combines Enterprise IT, automation engineering, AI enablement, and security operations to improve how the business operates, scales, and adopts AI-enabled workflows across the organization.

We believe IT should function as an engineering discipline focused on scalability, automation, security, and organizational enablement, not simply reactive support.

This role is ideal for someone who enjoys improving systems, reducing operational friction, and helping teams move faster through thoughtful technology, automation, and AI-enabled workflows.

Reporting to the Director of IT & Security, you’ll design and automate workflows across identity and access management, endpoint management, SaaS operations, onboarding/offboarding, and internal enablement systems. Success in this role is measured by scalable systems, reduced operational friction, strong security posture, and the organization’s ability to move quickly and securely.

Responsibilities

Automation & Systems Engineering

• Design and implement automation across onboarding, endpoint management, SaaS administration, and internal workflows.

• Build integrations and orchestrations across platforms such as Google Workspace, Slack, Zoom, Entra ID, ITSM, MDM, and asset management systems.

• Leverage APIs, scripting, orchestration platforms, and AI-assisted tooling to reduce manual operational work and help drive AI-enabled productivity across the organization.

• Continuously improve system reliability, automation coverage, and operational efficiency.

Enterprise IT & Identity Operations

• Administer endpoint management platforms across macOS and Windows environments.

• Manage core enterprise SaaS platforms, identity systems, RBAC models, and secure access workflows.

• Design scalable remote-first IT operations that support a highly distributed workforce.

• Maintain standardized configurations, documentation, and lifecycle management practices.

Security & Compliance Enablement

• Partner with Security leadership to maintain strong endpoint posture, vulnerability remediation, and secure-by-default configurations.

• Support compliance initiatives across SOC 2, HIPAA, PCI DSS, ISO 27001, and related frameworks.

• Maintain audit-ready inventories, access controls, and operational documentation.

• Participate in incident response, remediation, and operational security efforts.

Cross-Functional Enablement

• Partner with teams across Engineering, Operations, Sales, Marketing, and Customer Success to improve internal workflows and business operations.

• Lead rollout and adoption of new systems, automations, and internal tooling.

• Communicate clearly during incidents, migrations, and operational changes.

• Partner with teams across the organization to identify, evaluate, and operationalize AI-enabled workflows and productivity improvements where appropriate.

• Act as a force multiplier by improving how work gets done across the organization.

You Must Have

• 5+ years of experience in IT, Systems Administration, IT Operations, or similar roles within a cloud-first organization.

• Strong generalist experience across endpoint management, SaaS operations, identity and access management, operational security, and distributed workforce enablement.

• Demonstrated success designing and implementing automation that materially reduces manual operational work and improves organizational efficiency.

• Hands-on experience managing and integrating platforms such as Google Workspace, Slack, Zoom, Entra ID / SSO platforms, MDM solutions, ITSM tooling, and asset management systems.

• Experience with workflow automation, orchestration, scripting, APIs, or integration tooling (e.g., N8N, PowerShell, Bash, Python, REST APIs, Zapier, Workato, Make, or similar platforms).

• Experience leveraging AI-assisted tooling and workflows to improve automation, operational efficiency, internal enablement, documentation, or organizational productivity.

• Familiarity with modern security and compliance tooling including EDR, vulnerability management, endpoint compliance, conditional access, identity governance, and operational controls supporting frameworks such as SOC 2, HIPAA, PCI DSS, ISO 27001, or GDPR.

• Strong troubleshooting, communication, and problem-solving skills across endpoints, SaaS systems, enterprise workflows, and cross-functional environments.

What Success Looks Like

• Most common IT workflows operate with minimal or no manual intervention.

• New hire onboarding, provisioning, and access management are highly automated, reliable, and scalable for a distributed workforce.

• Core enterprise systems remain secure, compliant, standardized, and operationally mature.

• AI-assisted workflows materially improve operational efficiency, organizational productivity, and internal enablement.

• The organization moves faster because internal systems and workflows reduce friction instead of creating it.

• IT operational maturity improves over time through better automation, integrations, observability, and scalable systems design.

What We Offer

• Market competitive pay leveraging Carta data

• Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)

• 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days

• We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO

• Supportive time off including paid volunteer days and company holidays

• Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

• 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)

• We pride ourselves on Community and host exciting company outings and events.

We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.

Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.

About airSlate

airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - Sign Now, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.

We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.

At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.

About SignNow team:

We are a passionate and ambitious team of 100+ people on a mission to succeed with our award-winning signature solution –  SignNow.

SignNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with SignNow.

And now we are looking for a Senior AI Engineer to focus on building AI capabilities from the ground up in a greenfield environment, helping shape the foundations of how intelligence is embedded into the product. You will design and implement production-grade agentic workflows, pipelines, and AI-powered product experiences, going beyond simple model usage to create reliable systems that can deliver real business value.

This role requires strong ownership in evaluating frameworks, orchestrating deterministic and non-deterministic flows, and turning emerging AI technologies into scalable product capabilities. Will collaborate closely with cross-functional teams and senior engineers across the organization to define architecture, drive technical initiatives, and help establish the engineering standards for AI systems in a production environment.

What you will be working on:

• Design and ship production AI features end-to-end — RAG, agents, document understanding, conversational interfaces — across LangGraph / LiteLLM / pgvector / Langfuse.
• Drive technical architecture for the AI product line: LLM orchestration, evals, observability, latency / cost / reliability tradeoffs.
• Own AI initiatives technically — from spec through production, including rollout and post-launch eval improvements.
• Code review and architectural feedback across the team; mentor engineers on AI engineering practices.
• Build and evolve eval frameworks and quality measurement for AI features.
• Collaborate closely with PM, Design, and adjacent teams to shape AI features that work for real users at scale.
• Bring proven patterns from the LLM ecosystem (frameworks, agent patterns, MCP, tool use) into the team.

What we expect from you:

• 8+ years of commercial software engineering experience (Python strongly preferred).
• 3+ years of shipping LLM / GenAI features to production at scale
• Strong LLM system design: latency, cost, reliability, eval-driven development.
• Hands-on with RAG in production and agent orchestration (LangGraph or equivalent).
• Tool use / function calling, familiarity with MCP patterns.
• Experience with observability and evals for LLM systems (Langfuse, Arize, or equivalent).
• Ability to own architectural decisions and review others’ designs.
• English: B2 (Upper-Intermediate).

What experience will help you:

• Document understanding / OCR / structured extraction domain.
• Postgres + pgvector at scale.
• LLM proxy patterns (LiteLLM or similar).
• Mentoring / tech-leading experience - only as an ambassador, no plans to grow AI team

Ready to shape the future of AI in production?

Join the group of AI ambassadors across airSlate, helping define how AI is built, scaled, and embedded into products used by millions. This is a greenfield opportunity to architect production-grade AI systems for a mission-critical product.

If you’re excited by real-world AI, complex tradeoffs, and meaningful technical ownership, let’s talk!

What we offer

Flexible working environment- Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.

Competitive compensation and stock options- We offer salaries that reflect local market conditions and experience,  plus a performance-based bonus system and stock options so you share in the company’s growth.

Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.

Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.

Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.

Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.

Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.

It is airSlate’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.

Read our Recruitment Privacy Notice to Learn how we process your personal information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing innovative course offerings.

We’re looking for a highly organized and dependable AI-Enabled Operations Specialist to join our team. You will support the Production team by taking ownership of admin and coordination-driven work so producers can focus on instructor relationships and product development.

This job is for you if you are

• Have experience using AI tools and building automations

• A highly organized and detail-oriented person who enjoys bringing structure to complex workflows

• Quick to learn and comfortable picking up new processes, tools, and systems

• Reliable with follow-through and able to manage coordination-heavy work with consistency

• Proactive with reminders, follow-ups, and flagging blockers before they become issues

• Able to juggle multiple timelines at once

• A collaborative team player who enjoys supporting others and helping operations run smoothly

Responsibilities

• Support relaunch planning and coordination across teams, including timelines, task tracking, and internal handoffs

• Coordinate cross-launch and cross-sell setup to ensure dependencies are covered

• Assist with legal and documentation workflows by collecting inputs, preparing drafts, organizing files, and tracking signature status

• Create first drafts of supporting materials such as comparison sheets, brochures, employer guides, and other course resources

• Own reminders, follow-ups, and recurring admin tasks across the course lifecycle

• Prepare draft recommendation letters and route them for final review and approval

• Help improve consistency and efficiency in how Production workflows are managed

• 6+ months of experience in operations, coordination, administration, project support, or a similar role

• Experience using AI tools and building automations, have willingness to actively explore and implement AI tools and automations in day-to-day work

• English proficiency at a B2 level

• Strong organizational skills and close attention to detail

• Ability to manage multiple tasks and timelines with reliability and accuracy

• Comfort working independently with minimum supervision

• Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives.

• Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.

• Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.

• Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.

Why You Should Join ELVTR

• Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosity.
• Impactful Work: Contribute to a mission that is reshaping the future of online education.
• Professional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company.

Join Us

If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

About Us

Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.

Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits

We also recognize the importance of giving back and making a difference in the communities where we live and work. That’s why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.

The ideal candidate for Virtuous embodies our values by:

• Asking questions with a spirit of curiosity

• Giving feedback freely with candor & grace, welcoming it in return

• Displaying a passion for philanthropy and technology

• Serving with joy. Everyone is willing to make the coffee!

• Celebrating the wins & milestones of others

• Assuming good intent & demonstrating trust in others

• Pursuing relationships with people different from themselves & creates space to be human

Find our core values & more here.

Position Summary

Virtuous is hiring an IT Systems & Automation Engineer to help build and scale the internal systems that power a distributed, cloud-first organization. This role combines Enterprise IT, automation engineering, AI enablement, and security operations to improve how the business operates, scales, and adopts AI-enabled workflows across the organization.

We believe IT should function as an engineering discipline focused on scalability, automation, security, and organizational enablement, not simply reactive support.

This role is ideal for someone who enjoys improving systems, reducing operational friction, and helping teams move faster through thoughtful technology, automation, and AI-enabled workflows.

Reporting to the Director of IT & Security, you’ll design and automate workflows across identity and access management, endpoint management, SaaS operations, onboarding/offboarding, and internal enablement systems. Success in this role is measured by scalable systems, reduced operational friction, strong security posture, and the organization’s ability to move quickly and securely.

Responsibilities

Automation & Systems Engineering

• Design and implement automation across onboarding, endpoint management, SaaS administration, and internal workflows.

• Build integrations and orchestrations across platforms such as Google Workspace, Slack, Zoom, Entra ID, ITSM, MDM, and asset management systems.

• Leverage APIs, scripting, orchestration platforms, and AI-assisted tooling to reduce manual operational work and help drive AI-enabled productivity across the organization.

• Continuously improve system reliability, automation coverage, and operational efficiency.

Enterprise IT & Identity Operations

• Administer endpoint management platforms across macOS and Windows environments.

• Manage core enterprise SaaS platforms, identity systems, RBAC models, and secure access workflows.

• Design scalable remote-first IT operations that support a highly distributed workforce.

• Maintain standardized configurations, documentation, and lifecycle management practices.

Security & Compliance Enablement

• Partner with Security leadership to maintain strong endpoint posture, vulnerability remediation, and secure-by-default configurations.

• Support compliance initiatives across SOC 2, HIPAA, PCI DSS, ISO 27001, and related frameworks.

• Maintain audit-ready inventories, access controls, and operational documentation.

• Participate in incident response, remediation, and operational security efforts.

Cross-Functional Enablement

• Partner with teams across Engineering, Operations, Sales, Marketing, and Customer Success to improve internal workflows and business operations.

• Lead rollout and adoption of new systems, automations, and internal tooling.

• Communicate clearly during incidents, migrations, and operational changes.

• Partner with teams across the organization to identify, evaluate, and operationalize AI-enabled workflows and productivity improvements where appropriate.

• Act as a force multiplier by improving how work gets done across the organization.

You Must Have

• 5+ years of experience in IT, Systems Administration, IT Operations, or similar roles within a cloud-first organization.

• Strong generalist experience across endpoint management, SaaS operations, identity and access management, operational security, and distributed workforce enablement.

• Demonstrated success designing and implementing automation that materially reduces manual operational work and improves organizational efficiency.

• Hands-on experience managing and integrating platforms such as Google Workspace, Slack, Zoom, Entra ID / SSO platforms, MDM solutions, ITSM tooling, and asset management systems.

• Experience with workflow automation, orchestration, scripting, APIs, or integration tooling (e.g., N8N, PowerShell, Bash, Python, REST APIs, Zapier, Workato, Make, or similar platforms).

• Experience leveraging AI-assisted tooling and workflows to improve automation, operational efficiency, internal enablement, documentation, or organizational productivity.

• Familiarity with modern security and compliance tooling including EDR, vulnerability management, endpoint compliance, conditional access, identity governance, and operational controls supporting frameworks such as SOC 2, HIPAA, PCI DSS, ISO 27001, or GDPR.

• Strong troubleshooting, communication, and problem-solving skills across endpoints, SaaS systems, enterprise workflows, and cross-functional environments.

What Success Looks Like

• Most common IT workflows operate with minimal or no manual intervention.

• New hire onboarding, provisioning, and access management are highly automated, reliable, and scalable for a distributed workforce.

• Core enterprise systems remain secure, compliant, standardized, and operationally mature.

• AI-assisted workflows materially improve operational efficiency, organizational productivity, and internal enablement.

• The organization moves faster because internal systems and workflows reduce friction instead of creating it.

• IT operational maturity improves over time through better automation, integrations, observability, and scalable systems design.

What We Offer

• Market competitive pay leveraging Carta data

• Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)

• 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days

• We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO

• Supportive time off including paid volunteer days and company holidays

• Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

• 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)

• We pride ourselves on Community and host exciting company outings and events.

We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.

Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

• You’ll operate at the crossroads of AI product strategy, (pre) sales and customer success.
• Work hand-in-hand with Product Managers and Engineers, and  go-to-market (GTM) teams, to define, develop, and launch conversational AI agents that power large volumes of live customer interactions
• The role blends strategic thinking with hands-on agent design, requiring fluency in both business context and technical execution.

How will you make an impact?

• Serve as a strategic partner to customers, supporting the evolution, execution, and adoption of concrete AI initiatives.
• Convert business requirements into well-designed, high-performing AI agents.
• Lead delivery across multiple concurrent complex agentic projects that receive maximum visibility both from customer side as well as from the NiCE perspective.
• Bridge the gap between technical teams and business stakeholders throughout the entire development lifecycle.
• Shape agent behavior through conversational design, product intuition, and performance data.
• Surface data-driven action items and iterations that sharpen both customer outcomes and internal decision-making.

Have you got what it takes?

• Bachelor’s degree in Computer Science, Information Systems or a related discipline (or demonstrated equivalent experience).

• An MBA or similar experience combining technology and business operations is a notable advantage.

• Proven ability to juggle multiple high-stakes projects at once.

• History of rallying cross-functional teams toward delivery in demanding environments.

• Solid grasp of software development fundamentals, product management, and engineering workflows.

• You won’t be writing code daily, but you need enough technical depth to hold your own alongside engineers and PMs.

• Capable of bridging the gap between ambitious product vision and working AI agents.

• Experience with conversational design principles and customer experience strategy.

• Practical understanding of what’s involved in deploying AI that reliably serves real customers at volume.

• Skilled at using performance data to spot issues, mitigate risks, and iterate toward better outcomes.

• Sharp written and verbal communicator.

• Can distill complex technical detail into clear, actionable language for non-technical audiences.

• Strong critical thinking and comfort with ambiguity, able to make sound calls with incomplete information.

• Effective at aligning diverse stakeholders and maintaining momentum across workstreams.

What’s in it for you?

• Get deeply involved in building and launching AI agents at the leading edge of the industry.
• Collaborate daily with product and engineering teams pushing the boundaries of enterprise AI at NiCE.
• Build a distinctive skill set spanning AI strategy, conversational design, and customer operations.
• Gain expertise that’s in high demand and short supply across the market.

Requisition ID: 11033

Reporting into: Vice President, NiCE Agentic AI Transformation

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. The Omada IT department builds and operates resilient, scalable services that empower everyone at Omada. Increasingly, that means putting the right AI capabilities in the right people’s hands.

Job Overview:

The Senior Forward Deployed AI Engineer is a senior individual contributor who builds and expands Omada’s MCP ecosystem, connecting SaaS tools and internal systems via MCP servers, writing skills, composing tool bundles for different teams, and deploying them to the right people. You are the bridge between what AI can do and what Omada’s teams actually need it to do.

You will work directly with department champions across the company to understand their workflows, surface opportunities for AI-driven automation, and turn those opportunities into real, working integrations. Your daily question is: what new capability did I unlock for the company today?

This role sits on a small, high-impact team within IT that owns business process automation and agentic/AI-driven automation. You’ll partner with Senior IT Engineers, Automation and work under the Senior Manager, IT Automation. We’re hiring two people for this role.

You’ll use Omada’s MCP control plane, not as a system to babysit, but as the platform that lets you move fast and ship integrations safely. You build with security and governance in mind from the start because it’s the right way to build, not because someone else is watching the dashboards.

And you’ll document and socialize as you go, so the entire IT org understands this emergent technology and can multiply your impact throughout the organization.

Responsibilities:

AI Enablement & Adoption

• Serve as the primary point of contact for department champions across Omada, working with them to understand their day-to-day workflows and identify where AI-assisted automation creates real leverage.
• Drive AI adoption across the company by deploying tool bundles that are actually useful, making sure integrations fit how teams work rather than asking teams to adapt to what’s technically convenient.
• Run a continuous feedback loop: gather usage signals and qualitative input from champions, identify what’s working and what’s falling flat, and iterate accordingly.
• Build lightweight documentation, reference examples, and enablement materials that help non-technical stakeholders understand what’s possible and how to request new capabilities.
• Represent the needs of end users and champions when making integration decisions; you are their voice in the build process.

MCP Integration & Build

• Integrate SaaS and internal applications with Omada’s MCP ecosystem by building and configuring MCP servers, adding tools, and handling authentication patterns including OAuth and webhooks.
• Write skills that expose the right actions and data to AI agents in a clear, composable way.
• Compose skills and tools into role-appropriate bundles, scoped to what each team and function actually needs, not everything at once.
• Deploy tool bundles to ABAC groups, managing access so the right people get the right capabilities without overprovisioning.
• Partner with the Senior IT Engineers, Automation on integrations that span MCP and workflow automation, ensuring handoffs and shared patterns are consistent.
• Participate in design reviews for new MCP integrations to catch potential issues early and keep the ecosystem coherent.
• Teach and mentor IT team members as you go. Be the SMEs that help us understand and internalize this tech.

Governance & Responsible Building

• Build MCP servers and skills that follow least-privilege principles from day one, scoping access to what an integration actually needs, and nothing more.
• Contribute to Omada’s standards and policies for MCP server onboarding, skill review, and access governance, as a practitioner who cares about getting it right, not as a compliance gatekeeper.
• Ensure integrations handle data appropriately given Omada’s health data environment. Understand what data flows where, flag concerns early, and work with Security and Compliance when review is warranted.
• Maintain audit-friendly integration configurations so that security and compliance teams have the visibility they need without heroic effort on their part.
• Collaborate with Security on risk assessment for high-sensitivity integrations, and translate security requirements into practical implementation decisions.

Platform Craft

• Maintain a working knowledge of the MCP control plane configuration and capabilities so you can ship integrations efficiently and troubleshoot confidently.
• Identify gaps in the current integration library and propose a prioritized roadmap for new MCP servers and skills, informed by champion feedback and team-level demand.
• Contribute to reusable patterns, shared templates, and internal documentation that raise the quality bar for everyone building on the platform.
• Stay current on the MCP ecosystem, agentic frameworks, and adjacent tooling. Bring relevant innovations back to the team.

What Great Looks Like:

• Ships new MCP integrations and skill bundles regularly, moves from “teams want this capability” to “teams are using this capability” with speed and confidence.
• Earns trust with department champions by listening carefully, delivering on commitments, and iterating when something isn’t quite right.
• Builds integrations that hold up over time: well-scoped permissions, thoughtful data handling, clear documentation. Don’t just build POCs that work on day one.
• Operates autonomously but communicates proactively: stakeholders always know what’s in progress, what’s blocked, and what’s coming next.
• Thinks about the whole adoption curve, not just the technical implementation. Considers onboarding, training, and feedback from the start.
• Demonstrates strong judgment about when to move fast and when to slow down and involve Security or Compliance.
• Influences how the team builds by contributing ideas, patterns, and standards that make the MCP ecosystem better for everyone who relies on it.
• Measures their own success by whether teams are actually using what was built, and digs in when adoption isn’t happening.

Candidate Requirements:

• Hands-on experience building with MCP; configuring or authoring MCP servers, connecting tools, writing skills, and working with agentic frameworks.
• Strong SaaS API integration experience: REST, webhooks, OAuth, and the practical realities of connecting enterprise applications reliably.
• Understanding of ABAC, access control, and governance principles for AI/LLM deployments, including how to apply least-privilege in practice.
• Expertise working directly with non-technical stakeholders, understanding their needs, translating them into technical solutions, and maintaining the relationship through iteration.
• Demonstrated track record of driving tool adoption, developer enablement, or similar change; not just building things, but getting people to use them.
• Ability to write and maintain integration code (Python or similar). Comfortable authoring and debugging scripts, not just configuring UIs.
• 7+ years of experience in a systems integration, developer enablement, internal tooling, or closely related role.
• Strong communication skills; able to explain technical decisions and trade-offs clearly to audiences ranging from engineers to business leaders.
• Strong ability to get abstract or specific with stakeholders. Can whiteboard data flows, think creatively on the fly.
• Comfortable operating with high autonomy in a fast-paced environment while managing multiple concurrent integration projects.

Nice‑to‑Haves:

• Experience working in healthcare or another HIPAA-regulated environment and familiarity with the data handling expectations that come with it.
• Experience running AI adoption programs, internal developer advocacy, or technology change management initiatives.
• Familiarity with AI governance and MCP management platforms.
• Experience with adjacent automation tools such as Tines, n8n, or iPaaS platforms, especially building workflows that complement MCP-based integrations.
• Familiarity with identity and access management concepts (SSO, SAML/OIDC, SCIM) as they apply to enterprise SaaS integrations.

Benefits:

• Competitive salary with generous annual cash bonus
• Equity grants
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• …and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
• Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.

About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today’s healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com.

Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies:

California, New York State and Washington State Base Compensation Ranges: $142,600 - $178,300*, Colorado Base Compensation Ranges: $136,400 - $170,500*. Other states may vary.

This role is also eligible for participation in annual cash bonus and equity grants.

*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate’s skills and experience, and other business considerations.

Please click here for more information on our Candidate Privacy Notice.

The Mission

Swoon is an original, design-led brand utilising an innovative NPD process to discover the next home trends. As we expand our footprint across the UK’s leading retailers, we are moving away from manual data management toward a highly automated, AI-driven trading model. We are seeking a technical, data-native graduate to own our partner uploads for John Lewis, Next, and M&S. You do not need years of corporate experience for this role. Instead, we want raw analytical drive. You will build the automated data pipelines to ensure our listings are flawless, and you will leverage AI to ensure they actually sell.

What we are looking for

This is a dual-impact graduate role combining robust data automation with forward-thinking digital merchandising.

On one hand, you are a spreadsheet wizard and automation enthusiast. You look at manual data formatting and see an opportunity to write a script, build a macro, or deploy an advanced formula to eliminate human error entirely. You have an obsessive attention to detail and believe that clean data is the foundation of good business.

On the other hand, you possess deep intellectual curiosity about e-commerce growth. You do not want a product to just be visible on a website, you want to understand exactly why it sells, or more importantly, why it doesn’t and how to optimise it. You will be excited to pioneer the use of AI scraping and optimisation tools to track our digital shelf visibility, analyse competitor listings, and use data-driven insights to maximise our conversion rates on partner platforms.

Key Responsibilities

1. Data Automation and Partner Integration

• Automated Uploads: Own the end-to-end data preparation and upload process for major retail partners (John Lewis, Next, and M&S), transforming raw internal product data into platform-ready formats.
• Pipeline Engineering: Move us away from manual data entry by building and maintaining robust Excel templates, formulas (such as XLOOKUP, INDEX/MATCH, and dynamic arrays), or VBA and Python scripts to automate data validation.
• Rigorous Data Quality Assurance: Act as the final gatekeeper for product data. Implement foolproof validation checks to ensure zero errors in pricing, dimensions, SKUs, and imagery before sheets are submitted to partners.
• Partner Troubleshooting: Serve as the technical point of contact for partner portal errors, quickly diagnosing and resolving feed or upload discrepancies.

2. AI Merchandising and Digital Shelf Optimisation

• Visibility Tracking: Deploy and manage AI-driven scraping and tracking tools to monitor Swoon’s actual visibility and search rankings on partner websites.
• Conversion Optimisation: Drive performance rather than just pushing listings live. Analyse how our products are displayed, identify optimisation gaps like missing search terms or poor imagery placement, and optimise copy to drive sales.
• Intellectual Competitor Intelligence: Use AI and analytics tools to benchmark our digital shelf presence against competitors, identifying emerging trends and structural gaps in partner ranges.
• Commercial Feedback Loop: Translate partner sales data and visibility metrics into actionable insights for the Design teams, ensuring we double down on what moves the needle.

Working Hours, Location and Flexibility

• Hours: 9:00am to 5:30pm, Monday to Friday. We have flexibility for Friday pm off if you work extra hours Monday to Thursday.

• Remote-First: Most of the time you will be working remotely from home within the UK.

• Collaborative Workshops: We require travel to London a few times per month for workshops, and all UK train travel for these sessions will be fully expensed.

• Competitive salary

• Share options programme

• Bonus scheme

• Wellbeing allowance

• Pension scheme (including employer contribution)

• Private medical cover for you and your family

• 25 days of annual leave + an extra day for each year of tenure

• Your birthday off + an additional day for volunteering/community work

• Free furniture on each anniversary of employment

• Friends & family discount

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

• You’ll operate at the crossroads of AI product strategy, (pre) sales and customer success.
• Work hand-in-hand with Product Managers and Engineers, and  go-to-market (GTM) teams, to define, develop, and launch conversational AI agents that power large volumes of live customer interactions
• The role blends strategic thinking with hands-on agent design, requiring fluency in both business context and technical execution.

How will you make an impact?

• Serve as a strategic partner to customers, supporting the evolution, execution, and adoption of concrete AI initiatives.
• Convert business requirements into well-designed, high-performing AI agents.
• Lead delivery across multiple concurrent complex agentic projects that receive maximum visibility both from customer side as well as from the NiCE perspective.
• Bridge the gap between technical teams and business stakeholders throughout the entire development lifecycle.
• Shape agent behavior through conversational design, product intuition, and performance data.
• Surface data-driven action items and iterations that sharpen both customer outcomes and internal decision-making.

Have you got what it takes?

• Bachelor’s degree in Computer Science, Information Systems or a related discipline (or demonstrated equivalent experience).

• An MBA or similar experience combining technology and business operations is a notable advantage.

• Proven ability to juggle multiple high-stakes projects at once.

• History of rallying cross-functional teams toward delivery in demanding environments.

• Solid grasp of software development fundamentals, product management, and engineering workflows.

• You won’t be writing code daily, but you need enough technical depth to hold your own alongside engineers and PMs.

• Capable of bridging the gap between ambitious product vision and working AI agents.

• Experience with conversational design principles and customer experience strategy.

• Practical understanding of what’s involved in deploying AI that reliably serves real customers at volume.

• Skilled at using performance data to spot issues, mitigate risks, and iterate toward better outcomes.

• Sharp written and verbal communicator.

• Can distill complex technical detail into clear, actionable language for non-technical audiences.

• Strong critical thinking and comfort with ambiguity, able to make sound calls with incomplete information.

• Effective at aligning diverse stakeholders and maintaining momentum across workstreams.

What’s in it for you?

• Get deeply involved in building and launching AI agents at the leading edge of the industry.
• Collaborate daily with product and engineering teams pushing the boundaries of enterprise AI at NiCE.
• Build a distinctive skill set spanning AI strategy, conversational design, and customer operations.
• Gain expertise that’s in high demand and short supply across the market.

Requisition ID: 11033

Reporting into: Vice President, NiCE Agentic AI Transformation

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

General information Requisition # R68149 Locations USA-Remote Work Posting Date 05/29/2026 Security Clearance Required None Remote Type Fully Remote Time Type Full time Description & Requirements Elevate your career with...

Description

\*\* This is an opportunity to join our team of top-notch modern work engineers working closely together on interesting projects for our clients. This position is fully remote (indefinitely). **

We are hiring a senior Modern Work Engineer focused on Microsoft Copilot and SharePoint solutions. This role combines hands-on solution development with client-facing delivery, scoping, and training. You will design Copilot agents, lead discovery and scoping conversations, lead training sessions, and support Microsoft 365 initiatives across a range of client environments.

You will work across multiple client engagements, moving between solution architecture, solution design and delivery, SharePoint configuration, pre-sales support, user training, and post-implementation recommendations. This is a project-based role where communication, ownership, and adaptability are just as important as technical depth — both in shaping what gets built and in helping clients understand and adopt the solutions you build.

Highlights & Benefits of working at Emergent Software

• Work closely with other talented Modern Work engineers and team members. Our vetting process means you can count on your team members to know what they are talking about.

• Work from home or work remotely from anywhere you want

• Flexible work schedule meaning you can work regular hours or whenever you work best

• Work-life balance is essential and highly valued at Emergent Software. If you choose to work more than 40 hours, you’ll be compensated for the extra work!

• Work on interesting projects solvingcomplex business problems with software solutions.

• 100 hours per year to focus on your professional development. We invest in your growth!

• Grow your career without leaving the tech track. At Emergent Software, deep technical expertise is valued as much as leadership — with clear career paths for those who want to stay hands-on, no management transition required.

• Profit sharing bonus means as we’re successful, you’re successful

• Excellent benefits package including medical insurance, dental, vision, 401(k) matching, FSA, disability, life insurance, and paid parental leave

Typical Tech Stack

• Microsoft Copilot and Copilot Studio

• Microsoft 365: SharePoint, Teams, OneDrive, Exchange

• Entra ID

• Microsoft Purview and Data Loss Prevention

• Microsoft Intune

• Power Platform: Power Automate and related tools

• SharePoint migration tools: ShareGate, Migration Manager

Responsibilities

• Design and deliver Microsoft Copilot and Copilot Studio solutions tied to real business processes and workflows

• Lead scoping and discovery conversations with prospective clients, translating business goals and pain points into defined project scope, timelines, and deliverable frameworks

• Contribute to pre-sales efforts including solution architecture reviews, proposal development, and client-facing presentations that demonstrate technical credibility

• Identify where AI and automation can add genuine value for clients, then build it

• Lead training sessions for both technical teams and business users across Copilot and Microsoft 365

• Design and configure SharePoint Online environments: site structure, permissions, and information architecture

• Support SharePoint migrations and document management initiatives with usability and governance in mind

• Manage priorities across multiple active client engagements in a delivery-based model

• Partner with senior engineers on complex solutions and contribute to shared team knowledge across all areas of Modern Work

• Communicate technical concepts clearly to business stakeholders at any level of technical depth

• Monitor Microsoft’s Modern Work roadmap and help translate emerging capabilities into proactive client recommendations and internal practice development

Required Qualifications

• Hands-on experience with Microsoft 365; SharePoint, Teams, Entra, and core admin capabilities

• Demonstrated experience designing and delivering Microsoft Copilot or Copilot Studio solutions in production client environments

• Strong communication skills; comfortable explaining technical concepts to non-technical audiences

• Experience in a client-facing or consulting environment

• Proven ability to independently manage competing priorities and client relationships across simultaneous engagements

• Deep track record of translating complex business requirements into practical, scalable technical solutions with measurable outcomes

• A self-starter mindset with strong problem-solving skills and a drive to keep learning

• A track record of translating business requirements into practical technical solutions

Nice to Have Experience

• Experience building Copilot Studio agents or AI-driven solutions in a business context

• SharePoint migration experience with tools like ShareGate or Migration Manager

• Power Platform experience (Power Automate or related tools)

• Consulting or MSP background with project-based delivery

• Microsoft certifications: SC-300, SC-401, MS-102, or MS-700

• Experience delivering training or presenting to larger audiences

• Experience contributing to pre-sales, SOW development, or solution scoping in a consulting or MSP environment

Our Vetting Process

At Emergent Software, we’re selective about who we bring on — because the quality of our team is what allows us to do great work for our clients. The effort candidates put into our process reflects the standard we hold across the board, and it’s what makes this team worth being part of. Here’s what our vetting process looks like for this position:

1. Application (5 minutes)

2. Online Assessment (~50 minutes)

3. Initial Phone Interview (30-45 minutes)

4. Technical Interview (60-90 minutes)

5. Final Interview (60 minutes)

6. Job Offer!

Benefits Package Details

• Medical Insurance: up to 84% of your monthly medical premium (HSA options available)

• HSA Contribution: up to $200/month

• Dental & Vision Insurance: up to 50% of your monthly dental and vision premium costs

• 401(k) plan: company match up to 4% of salary

• Profit sharing bonus: up to 15% of salary paid quarterly

• Extra compensation: get paid extra for work over 40 hours/week

• Employee referral & customer referral bonuses

• Flex Spending Account (FSA) for Dependent Care & Healthcare Costs

• Short Term Disability: $500/week for 12 weeks

• Long Term Disability: up to $6,000/month

• Group term life and AD&D insurance: $50k

• PTO, standard holidays, 2 floating holidays

• Paid parental leave

• Staff development program: 100 hours/year plus training costs

About Emergent Software

Emergent Software is a fast-growing software development, cloud consulting, and data engineering company serving clients across the country. We are regularly adding to our team of talented software engineers, cloud architects, data engineers, UX designers, technical product owners and more who can help us deliver high quality services for our clients.

We are a remote-first company

Since our inception, we’ve embraced a remote-friendly culture, promoting work flexibility beyond the norm. When the pandemic struck in 2020, our transition to fully remote work was seamless—just a matter of cleaning out the fridge. Recognizing an opportunity, we adopted a remote-first approach and began hiring talent from anywhere. We continue to offer our signature Minnesota-nice, Midwest-friendly attitude, ensuring everyone feels valued, whether or not they’re familiar with the skyway system.

Your career grows with us

Working with talented people on interesting projects creates an engaging environment for software development enthusiasts. By working directly with our experienced team, participating in our staff development program, and solving complex problems across a variety of projects, you’ll find numerous opportunities for long-term career growth.

At Emergent Software, your ideas will be heard, you will grow exponentially as a master of your craft, and you will enjoy working other dedicated team members to deliver software solutions for our clients.

Check out what others say

Visit our Glassdoor page to discover how employees enjoy our remote working structure, flexible hours, profit sharing program, and more!

#EmergentSoftware

#IND1

Description

\*\* This is an opportunity to join our team of top-notch modern work engineers working closely together on interesting projects for our clients. This position is fully remote (indefinitely). **

We are hiring a senior Modern Work Engineer focused on Microsoft Copilot and SharePoint solutions. This role combines hands-on solution development with client-facing delivery, scoping, and training. You will design Copilot agents, lead discovery and scoping conversations, lead training sessions, and support Microsoft 365 initiatives across a range of client environments.

You will work across multiple client engagements, moving between solution architecture, solution design and delivery, SharePoint configuration, pre-sales support, user training, and post-implementation recommendations. This is a project-based role where communication, ownership, and adaptability are just as important as technical depth — both in shaping what gets built and in helping clients understand and adopt the solutions you build.

Highlights & Benefits of working at Emergent Software

• Work closely with other talented Modern Work engineers and team members. Our vetting process means you can count on your team members to know what they are talking about.

• Work from home or work remotely from anywhere you want

• Flexible work schedule meaning you can work regular hours or whenever you work best

• Work-life balance is essential and highly valued at Emergent Software. If you choose to work more than 40 hours, you’ll be compensated for the extra work!

• Work on interesting projects solvingcomplex business problems with software solutions.

• 100 hours per year to focus on your professional development. We invest in your growth!

• Grow your career without leaving the tech track. At Emergent Software, deep technical expertise is valued as much as leadership — with clear career paths for those who want to stay hands-on, no management transition required.

• Profit sharing bonus means as we’re successful, you’re successful

• Excellent benefits package including medical insurance, dental, vision, 401(k) matching, FSA, disability, life insurance, and paid parental leave

Typical Tech Stack

• Microsoft Copilot and Copilot Studio

• Microsoft 365: SharePoint, Teams, OneDrive, Exchange

• Entra ID

• Microsoft Purview and Data Loss Prevention

• Microsoft Intune

• Power Platform: Power Automate and related tools

• SharePoint migration tools: ShareGate, Migration Manager

Responsibilities

• Design and deliver Microsoft Copilot and Copilot Studio solutions tied to real business processes and workflows

• Lead scoping and discovery conversations with prospective clients, translating business goals and pain points into defined project scope, timelines, and deliverable frameworks

• Contribute to pre-sales efforts including solution architecture reviews, proposal development, and client-facing presentations that demonstrate technical credibility

• Identify where AI and automation can add genuine value for clients, then build it

• Lead training sessions for both technical teams and business users across Copilot and Microsoft 365

• Design and configure SharePoint Online environments: site structure, permissions, and information architecture

• Support SharePoint migrations and document management initiatives with usability and governance in mind

• Manage priorities across multiple active client engagements in a delivery-based model

• Partner with senior engineers on complex solutions and contribute to shared team knowledge across all areas of Modern Work

• Communicate technical concepts clearly to business stakeholders at any level of technical depth

• Monitor Microsoft’s Modern Work roadmap and help translate emerging capabilities into proactive client recommendations and internal practice development

Required Qualifications

• Hands-on experience with Microsoft 365; SharePoint, Teams, Entra, and core admin capabilities

• Demonstrated experience designing and delivering Microsoft Copilot or Copilot Studio solutions in production client environments

• Strong communication skills; comfortable explaining technical concepts to non-technical audiences

• Experience in a client-facing or consulting environment

• Proven ability to independently manage competing priorities and client relationships across simultaneous engagements

• Deep track record of translating complex business requirements into practical, scalable technical solutions with measurable outcomes

• A self-starter mindset with strong problem-solving skills and a drive to keep learning

• A track record of translating business requirements into practical technical solutions

Nice to Have Experience

• Experience building Copilot Studio agents or AI-driven solutions in a business context

• SharePoint migration experience with tools like ShareGate or Migration Manager

• Power Platform experience (Power Automate or related tools)

• Consulting or MSP background with project-based delivery

• Microsoft certifications: SC-300, SC-401, MS-102, or MS-700

• Experience delivering training or presenting to larger audiences

• Experience contributing to pre-sales, SOW development, or solution scoping in a consulting or MSP environment

Our Vetting Process

At Emergent Software, we’re selective about who we bring on — because the quality of our team is what allows us to do great work for our clients. The effort candidates put into our process reflects the standard we hold across the board, and it’s what makes this team worth being part of. Here’s what our vetting process looks like for this position:

1. Application (5 minutes)

2. Online Assessment (~50 minutes)

3. Initial Phone Interview (30-45 minutes)

4. Technical Interview (60-90 minutes)

5. Final Interview (60 minutes)

6. Job Offer!

Benefits Package Details

• Medical Insurance: up to 84% of your monthly medical premium (HSA options available)

• HSA Contribution: up to $200/month

• Dental & Vision Insurance: up to 50% of your monthly dental and vision premium costs

• 401(k) plan: company match up to 4% of salary

• Profit sharing bonus: up to 15% of salary paid quarterly

• Extra compensation: get paid extra for work over 40 hours/week

• Employee referral & customer referral bonuses

• Flex Spending Account (FSA) for Dependent Care & Healthcare Costs

• Short Term Disability: $500/week for 12 weeks

• Long Term Disability: up to $6,000/month

• Group term life and AD&D insurance: $50k

• PTO, standard holidays, 2 floating holidays

• Paid parental leave

• Staff development program: 100 hours/year plus training costs

About Emergent Software

Emergent Software is a fast-growing software development, cloud consulting, and data engineering company serving clients across the country. We are regularly adding to our team of talented software engineers, cloud architects, data engineers, UX designers, technical product owners and more who can help us deliver high quality services for our clients.

We are a remote-first company

Since our inception, we’ve embraced a remote-friendly culture, promoting work flexibility beyond the norm. When the pandemic struck in 2020, our transition to fully remote work was seamless—just a matter of cleaning out the fridge. Recognizing an opportunity, we adopted a remote-first approach and began hiring talent from anywhere. We continue to offer our signature Minnesota-nice, Midwest-friendly attitude, ensuring everyone feels valued, whether or not they’re familiar with the skyway system.

Your career grows with us

Working with talented people on interesting projects creates an engaging environment for software development enthusiasts. By working directly with our experienced team, participating in our staff development program, and solving complex problems across a variety of projects, you’ll find numerous opportunities for long-term career growth.

At Emergent Software, your ideas will be heard, you will grow exponentially as a master of your craft, and you will enjoy working other dedicated team members to deliver software solutions for our clients.

Check out what others say

Visit our Glassdoor page to discover how employees enjoy our remote working structure, flexible hours, profit sharing program, and more!

#EmergentSoftware

#IND1

To help keep everyone safe, we encourage all applicants to pay close attention to protect themselves during their job search. When applying for a position online you are at risk of being targeted by malicious actors looking for personal data. Please be aware we will only reach out via email using the domain quanata.com. Anything that does not match those domains should be ignored and considered a security risk.

About Us

Quanata is on a mission to help ensure a better world through context-based insurance solutions. We are an exceptional, customer centered team with a passion for creating innovative technologies, digital products, and brands. We blend some of the best Silicon Valley talent and cutting-edge thinking with the long-term backing of leading insurer, State Farm.

Learn more about us and our work at quanata.com

Our Team

Quanata, LLC is an insurance technology innovation company that engineers advanced risk prediction and prevention solutions, develops risk-focused acquisition capabilities, and builds/supports a full-stack, flexible, digital & increasingly AI-native insurance platform. This helps our primary clients, State Farm and HiRoad Assurance Company, adapt to evolving market needs. Quanata, LLC is wholly owned and funded by State Farm.

As a company that prioritizes an inclusive and positive culture, we believe the core of our success is in hiring talented people — across disciplines — who want to help us make a quantifiable impact.

The Role

We’re looking for an experienced production operations and reliability leader to help evolve Quanata’s operational support model through AI-driven automation and intelligent agent workflows. This role will own production health, incident response, and operational reliability while partnering closely with engineering and AI orchestration teams to improve scalability, reduce operational toil, and accelerate issue resolution.

This is a highly collaborative role for someone who enjoys solving complex production problems, improving systems at scale, and helping modernize operations through AI-native tooling and automation.

Your Day-to-Day

• Own production health, reliability, and operational support processes across critical systems and services
• Lead incident response efforts, stakeholder communication, root cause analysis, and post-incident reviews
• Identify patterns in production issues and drive improvements to reduce recurring incidents and operational overhead
• Design and implement AI-driven agents and workflows that automate support and operational tasks
• Partner with engineering, product, and AI orchestration teams to improve system resilience and operational efficiency
• Build and maintain operational runbooks, documentation, and knowledge base content for both human and AI-assisted workflows
• Support observability, monitoring, and troubleshooting efforts across cloud-based production environments
• Participate in on-call rotations and continuously improve operational readiness and response processes

About You

• 6–8 years of experience in production operations, site reliability engineering, technical support engineering, or similar operational roles
• Strong background in incident management, root cause analysis, and production system troubleshooting
• Experience working within modern SDLC, DevOps, and change management environments
• Familiarity with operational tooling such as Jira, Confluence, and observability/monitoring platforms
• Strong analytical and problem-solving skills with the ability to identify trends and drive operational improvements
• Comfortable working cross-functionally with engineering, product, operations, and leadership teams
• Strong communication skills and ability to operate effectively in fast-moving technical environments
• Bachelor’s degree in Computer Science, Engineering, or equivalent relevant experience

Bonus Points

• Experience building or working with AI/LLM-powered systems, intelligent agents, or workflow automation tools
• Familiarity with cloud platforms such as AWS and modern observability ecosystems
• Experience with event-driven architectures, orchestration frameworks, or operational automation platforms
• Background leading operational transformation or reliability improvement initiatives
• Passion for AI-native operations, automation, and improving developer/support experiences

Salary: $215,000 to $280,000*

*Please note that the final salary offered will be determined based on the selected candidate’s skills, and experience, as well as the internal salary structure at Quanata. Our aim is to offer a competitive and equitable compensation package that reflects the candidate’s expertise and contributions to our organization.

Additional Details:

• Benefits: We provide a wide variety of health, wellness and other benefits.These include medical, dental, vision, life insurance and supplemental income plans for you and your dependents, a Headspace app subscription, monthly wellness allowance and a 401(k) Plan with a company match.
• Work from Home Equipment: Given our virtual environment— in order to set you up for success at home, a one-time payment of $2K will be provided to cover the purchase of in-home office equipment and furniture at your discretion. Also, our teams work with MacBook Pros, which we will deliver to you fully provisioned prior to your first day.
• Paid Time Off: All employees accrue four weeks of PTO in their first year of employment.  New parents receive twelve weeks of fully paid parental leave which may be taken within one year after the birth and/or adoption of a child. The twelve weeks is applicable to both birthing and non-birthing parent.
• Personal and Professional Development: We’re committed to investing in and helping our people grow personally and professionally.  All employees receive up to $5000 each year for professional learning, continuing education and career development.  All team members also receive LinkedIn Learning subscriptions and access to multiple different coaching opportunities through BetterUp.
• Location: We are a remote-first company for most positions so you may work from anywhere you like in the U.S, excluding U.S. territories. For most positions, occasional travel may be requested or encouraged but is not required _. Some positions might require travel per the job description provided to the employee._ Employees based in the San Francisco Bay Area or in Providence, Rhode Island may commute to one of our local offices as desired.
• Hours: We maintain core meeting hours from 9AM - 2PM Pacific time for collaborating with team members across all time zones.

Quanata, LLC is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you are a San Francisco resident, please read the City and County of San Francisco’s Fair Chance Ordinance notice. https://www.sf.gov/sites/https://www.sf.gov/sites/default/files/2022-12/FCO%20poster2020_0.pdf

This role is employed by Quanata, LLC which is a separate company in the State Farm family of companies.

If you require a reasonable accommodation, please reach out to your Talent Acquisition Partner for assistance.

About Liquid AI

Spun out of MIT CSAIL, we build general-purpose AI systems that run efficiently across deployment targets, from data center accelerators to on-device hardware, ensuring low latency, minimal memory usage, privacy, and reliability. We partner with enterprises across consumer electronics, automotive, life sciences, and financial services. We are scaling rapidly and need exceptional people to help us get there.

The Opportunity

This is a rare chance to apply frontier sequential recommendation architectures to real enterprise problems at scale. You will own applied ML work end-to-end for recommendation system workloads, adapting Liquid Foundation Models for customers who need personalization and ranking capabilities that run efficiently under production constraints.

Unlike most recommendation roles that are siloed into a single product surface, this role gives you full ownership over how large-scale recommendation models are adapted, evaluated, and deployed for enterprise customers. Between engagements, you will build reusable applied tooling and workflows that accelerate future delivery.

If you care about data quality at scale, user behavior modeling, and making recommendation systems actually work in enterprise production environments, this is the role.

What We’re Looking For

We need someone who:

• Takes ownership: Owns customer recommendation system engagements end-to-end, from requirements through delivery and evaluation.

• Thinks at scale: Can reason about user interaction data, sequential modeling, feature engineering, and evaluation across large-scale production systems.

• Is pragmatic: Optimizes for measurable customer outcomes (engagement, conversion, revenue lift) over theoretical novelty.

• Communicates clearly: Can translate between customer business metrics and internal technical decisions, and push back when needed.

The Work

• Act as the technical owner for enterprise customer engagements involving recommendation and ranking workloads

• Translate customer requirements into concrete specifications for recommendation models

• Design and execute data pipelines for user interaction data, feature engineering, and training data curation at scale

• Fine-tune and adapt large-scale sequential recommendation models (e.g., HSTU-style architectures) for customer-specific use cases

• Design task-specific evaluations for recommendation model performance (ranking quality, latency, throughput) and interpret results

• Build reusable applied tooling and workflows that accelerate future customer engagements

Desired Experience

Must-have:

• Hands-on experience building or fine-tuning recommendation models at scale (not just off-the-shelf collaborative filtering)

• Experience with sequential recommendation architectures, user behavior modeling, or large-scale ranking systems

• Strong intuition for data quality and evaluation design in recommendation contexts (offline metrics, A/B testing, business metric alignment)

• Experience with large-scale data pipelines for user interaction data and feature engineering

• Proficiency in Python and PyTorch with autonomous coding and debugging ability

Nice-to-have:

• Experience with transformer-based recommendation architectures (HSTU, SASRec, BERT4Rec, or similar)

• Experience delivering recommendation systems to external customers with measurable business outcomes

• Familiarity with serving recommendation models under latency and throughput constraints

What Success Looks Like (Year One)

• Independently owns and delivers enterprise recommendation system engagements with minimal oversight

• Is trusted by customers as the technical owner, demonstrating strong judgment on the tradeoffs between model quality, latency, and business impact

• Has built reusable applied workflows or tooling that accelerate future customer engagements

What We Offer

• Real ML work: You will build and adapt large-scale recommendation models for enterprise customers, working with frontier architectures like HSTU under real production constraints.

• Compensation: Competitive base salary with equity in a unicorn-stage company

• Health: We pay 100% of medical, dental, and vision premiums for employees and dependents

• Financial: 401(k) matching up to 4% of base pay

• Time Off: Unlimited PTO plus company-wide Refill Days throughout the year